Opportunity
Join our guest services team, the
heartbeat of our business and the warmth our guests remember long after their
stay. 
As the Front Desk Agent, you will be
responsible for:
Providing prompt, courteous and professional guest service in the
functions of registration, guest departure, cashiering, reservations and
information.
Registering guests in and out of Fidelio property management system.
Blocking guest rooms, preparing guest folios, guest cards, and
programming room keys.
Handling all money transactions at the front desk following standard
operating procedures.
Having knowledge of food and beverage facilities and hours of
operation.
Posting and recording hotel gift certificates.
Being knowledgeable about property and surrounding area, local
attractions and shopping services.
Adhering to established safety procedures and guidelines.
Handling guest complaints.
This is a Full Time opportunity
available at The American Club. Shifts will vary between 6:00am and
10:00pm. Weekends are required.