This position is located in the Naval Support Activity, Norfolk, Regional Support Services Program, Morale, Welfare and Recreation (MWR) Department, Commercial Activities Division. The purpose of this position is to perform a variety of tasks in support of the assigned Bowling Center. Twin Pin Bowling in Yorktown, VA.
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate must possess: A minimum 6 months work experience with cash register/cash handling responsibilities is required. Recreational knowledge of or working experience in a bowling center is strongly preferred. Must be at least 18 years of age, be able to read, write and understand both written and verbal instructions. Must be able to add, subtract, multiply and divide accurately. One year experience or satisfactory completion of a certified ball drilling school is preferred. Must be able to demonstrate and use polite, courteous customer service. Must be able to perform simple cleaning tasks. Must maintain high standards of personal hygiene and appearance.
Greets all patrons and assigns lanes, league and open play cards in numerical sequence, collects shoe rentals, bowling fees and locker fees. Sells bowling equipment and accessories. Rings sales on cash register and makes change, assuring all cash handling requirements are met. Maintains a change fund and completes a daily activity report for all receipts. Sanitizes shoes after each use and before storing. Assists the manager on duty in maintaining order in the facility. Answers routine questions from patrons regarding schedules, equipment services, prices, etc. Relays patron suggestions and complaints to the manager on duty. Maintains record cards as appropriate. Maintains storerooms, and customer areas in a state of cleanliness, ensuring they are free of trash and are properly stocked. Maintains stock of cleaning materials and supplies required to perform assigned duties. Notifies the manager on duty when additional material is needed. Assists in maintaining the Bowling Center facility and grounds. Picks up in the patron areas, vacuums, sweeps and mops floor(s). Cleans windows, mirrors, doors and water fountains. Cleans, disinfects and deodorizes urinals and toilet bowls. Replaces deodorizers, toilet tissue, hand towels and soap. Replaces burned out light bulbs. Cleans and performs touch-up painting on walls and ceilings, replaces air filters and assists with any related maintenance not performed by PWD. Polices grounds including weeding, picking up trash and snow removal. Inspects and notes condition of restroom facilities, and reports to the manager on duty such discrepancies as broken windows, water leaks, clogged drains and other conditions requiring maintenance. Advises customer on type of weight of ball suitable for their use. Measures for proper fit and drills ball to specifications. Performs other related duties as assigned.