In this position you will work as a Emergency Management Specialist (Insurance Outreach) in the Region Three, Mitigation Division. The ideal candidate would be familiar with insurance, outreach, and the National Flood Insurance Program (NFIP); and would possess strong customer service and communications skills
Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The time-in-grade and qualification requirements must be met within 30 days of the closing date of this announcement. GS-12 To qualify for this position at the GS-12 level, you must possess one full year of specialized experience equivalent to at least the GS-11 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Experience may be obtained in the federal government, a state or local government, or private sector, and must demonstrate the following: Working with the National Flood Insurance Program (NFIP) or other FEMA program; and, Communicating with public/state/local officials. GS-13 To qualify for this position at the GS-12 level, you must possess one full year of specialized experience equivalent to at least the GS-11 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Experience may be obtained in the federal government, a state or local government, or private sector, and must demonstrate the following: Drafting analytical/technical documents, standard operating procedures, or other policy documents for insurance efforts; and, Supporting the National Flood Insurance Program or floodplain management by performing duties in at least two of functional areas such as community outreach efforts, closing the insurance gap, community planning, project management, or risk rating for insurance policies. In addition to the minimum qualifications described above, the quality ranking factor below is preferred. Applicants who possess the quality ranking factor can be ranked above those who do not, but no candidates can be rated ineligible solely for failure to possess a quality ranking factor. Quality Ranking Factor for this position is experience with insurance and/or actuarial sciences. Please read the following important information to ensure we have everything we need to consider your application: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications. Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience. Are you qualifying based on your work experience? Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the occupational series, grade level, and dates in which you held each grade level. Are you a current or former FEMA Reservist/Disaster Assistance Employee (DAE)? To accurately credit your experience from intermittent positions and Reservist Deployments, you must list the dates (from MM/DD/YY to MM/DD/YY) of deployments that are relevant to your qualifying experience, along with the job title and specific duties you were responsible for during each deployment. Determining length of General or Specialized Experience is dependent on the above information. Failure to provide the above information in your resume may result in your application being found "not qualified." Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For additional information on crediting experience and/or education, please reference the OPM General Schedule Qualification Standards.
What will I do in this position if hired? In this position, you will serve as an Emergency Management Specialist in Insurance Outreach. Typical assignments include: Promoting the National Flood Insurance Program (NFIP) to help reduce the impact of flooding on private and public structures by providing affordable insurance for property owners. Delivering strong insurance-focused outreach based on a comprehensive insurance outreach strategy. Responding to policy holders and congressional inquiries. Speaking to a wide range of audiences including disaster survivors, insurance agents, floodplain managers, and others. Encouraging communities to adopt and enforce floodplain management regulations, which will mitigate the effects of flooding on new and improved structures and lessen insurance claims. Writing technical materials, including reports of research findings, regulations in technical areas.and speaking at functions requiring substantial knowledge of emergency management and insurance/actuarial science. Promotion Potential: Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval. What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.