Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. Position Summary: Transaction Banking Product and Digital Channels teams are comprised of professional Product Managers, Business Analysts, Technical Support representatives, and Project Managers who develop and support online banking products to serve our customers’ banking needs. This is an entry level position for an ambitious candidate with 1-5 years’ experience who is pursuing a career in Product Management. The candidate will work with Senior Product Managers to manage global banking channel solutions. Major Responsibilities: Monitors daily performance of global digital banking products. Provides client production support including incident management participation for triage of problem tickets, escalation, and resolution of client impact. Provides client onboarding and implementation support including inquiries related to new and existing customer setup and user maintenance. Serves as a liaison between Transaction Banking of the Americas and Head Office Transaction Banking Division, Tokyo for specific matters such as product roadmap, project plans, operating model, system requirements, legal and compliance reviews. Works with front-line and customer advocacy staff to ensure that feedback about the product experience is obtained, analyzed, and utilized to drive product changes and enhancements. Works with internal teams to ensure that front line personnel are trained on all aspects of our Digital Products; this may involve updating product demos and user guides, and facilitating training or Q&A sessions. Works with Product Managers on competitive analyses, reporting on product performance metrics, strategy planning and presentations. Works with sales partners in the Japanese Corporate Banking Division to ensure alignment on product offerings, new initiatives, and to address client concerns. Assists with routine vendor management and risk management tasks. Helps to coordinate internal communications, marketing activities and schedules. Participates in the development of requirement specifications for future digital banking products, including leadership of user testing and focus groups. Advocates for outstanding customer experiences. Supports online product deployments. Related activities may include the creation of product bulletins, updating the intranet site, user acceptance testing, and production validation activities (may occur outside of business hours). Actively ensures compliance with the Bank's Business Standards of Conduct and all Patriot Act, CIP, Anti-Money Laundering, Bank Secrecy Act, Information Security and suspicious activity reporting requirements, and other regulatory and compliance policies and procedures. Successfully completes all requisite corporate and business line compliance training. Requirements: Candidates must be bi-lingual, fluent in written and spoken Japanese and English languages with the ability to work flexible hours to align meeting times with non-U.S. based colleagues. Candidates should have Transaction Banking experience with the familiarity of online cash management and various host-to-host connectivity protocols including ISO 20022 payments and information reporting standards. This position requires a degree from a four-year college (e.g., B.A., B.S.) preferably with a science, technology, engineering or math background. Advanced degree or MBA are not required but would be advantageous. Must be a creative problem solver who is willing to work hard and learn. Strong organization and communication skills are required. Must be able to transition from working with oversight to eventually working independently. The typical base pay range for this role is between $109K - $168K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below. MUFG Benefits Summary We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law. At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them! Our Culture Principles Client Centric People Focused Listen Up. Speak Up. Innovate & Simplify Own & Execute