Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of International Affairs, Mission Support Division, Human Capital Branch located in Washington DC. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Serving as a liaison to resolve workforce management issues or complex problems. Analyzing multiple sources of data to develop decision briefings and presentations. Processing recruitment and personnel actions for filling vacancies in collaboration with internal hiring managers and external recruitment resources. Applying technical skills to access human resources databases in order to review and understand personnel records, apply analysis to personnel history and movement. Writing facts and ideas in a clear, convincing, and organized manner, including making clear and convincing oral presentations to various audiences. Experience: You qualify for the GS-13 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Building internal partnerships with managers and supervisors to assess, monitor, and provide hiring plan recommendations based on analyses of workforce requirements and changing mission and programs. Monitoring encumbered and vacant position data for accuracy and maintaining the accuracy of position descriptions as programs and positions evolve in size and complexity Developing and evaluating performance measures, mission support and workforce management programs to respond to taskers, Assessing program effectiveness, and interpreting multiple sources of data to develop briefings and presentations Providing advice and consultation to hiring managers on recruiting and staffing options, hiring flexibilities, and supportive hiring recommendations. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/08/2025. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.
In this position, you will serve as a Management and Program Analyst and program advisor on various functions and activities requiring the application of qualitative and quantitative methods for assessment of international mission support programs, functions, and activities. These may include workforce and position management, performance measurement, working with workforce management systems, financial reporting systems, time and attendance, telework and remote work, awards, employee development and training, and other programs impacting CBP and INA and/or significant segments. This position starts at a salary of $101,401.00 (GS-12, Step 1) to $156,755.00 (GS-13, Step 10) with promotion potential to $156,755 (GS-13 Step 10). Typical duties include: Supporting INA managers in developing, implementing, and evaluating the effectiveness of human capital efforts to contribute to optimum organization of staffing activities and organizational structure in alignment with applicable regulations and agency policy. Building internal partnerships with INA managers and supervisors, advising leadership on the status of hiring plans and recruitment efforts, employment levels, and hiring trends, taking necessary actions to avoid disruptive employment levels, and analyzing staffing levels and attrition rates to provide resource allocation advice to senior management. Managing human capital administrative functions including those specific to the international footprint, such as the Domestic Employees Teleworking Overseas (DETO) Serving as program advisor on workforce and position management activities such as the National Security Decision Directives program, requiring the application of qualitative and quantitative methods to meet the varied and changing requirements of INA and other programs offices with an international footprint. Interpreting and clarifying regulatory requirements and developing appropriate action plans for position management activities. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts. To learn more about CBP's Office of International Affairs, please visit https://www.cbp.gov/border-security/international-initiatives or visit us on X/Twitter: @CBPIntlAffairs This announcement will be open for 5 business days OR until the first 50 applications have been received, whichever happens first. It is recommended that you apply as soon as possible in order to receive consideration.