The incumbent of this position will serve as the Residential Rehabilitation Treatment Program (RRTP) Centralized Screening Team (CST) Manager to the VA Mid-South Healthcare Network VISN 9, reporting to the Deputy Chief Mental Health Officer. They will review, plan and coordinate the delivery of RRTP screening practices across this network of five facilities to achieve VISN 9's mission.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Experience and Education: One year of experience equivalent to the GS- 13 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Individual may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all the following KSAs: Licensure/Certification: Individuals assigned as social worker program manager must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. (a) Skill in large scale program coordination and administration across multiple sites, which includes consultation, negotiation, and monitoring. (b) Ability to translate management goals and objectives into well-coordinated and controlled work operations. (c) Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program. (d) Ability to collaborate with internal and external partners to further program goals and enhance patient centered care. (e) Ability to provide the full range of supervisory duties which would include responsibility for assignment of work to be performed; performance evaluations; selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action. (f) Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget. (g) Skill in developing policies, procedures, and/or practice guidelines for the program and in participating in national program development. (h) Ability to collaborate with internal VHA partners, locally and on a national level, as well as external community partners to further program goals and enhance patient centered care. Assignment: For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At the GS-14 grade level, social worker program managers are assigned to manage, direct, and oversee a major specialty program(s) at the facility, VISN or VA Central Office level. As the facility level program manager, typical assignments include serving as a care/product line manager. Program managers may have responsibility for staffing, work assignments, budget, services provided, program criteria, day-to-day program operations, and all reporting requirements. Additionally, program managers at this grade generally have collateral assignments, determined by the needs of the local facility. The program manager provides analysis and evaluation of program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They develop and monitor staff compliance with practice, standards and guidelines. As the VISN level program manager, typical assignments include overseeing a VISN level program. The program manager serves as consultant to facilities in matters of program operations. They develop and monitor facility compliance with practice, standards, and guidelines across the VISN. The program manager reviews program status with facility leadership. Additionally, program managers at this grade generally have collateral assignments, determined by the needs of the VISN. The VISN program manager provides analysis and evaluation of program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. As the national level program manager, typical assignments include supporting implementation of a national program. The national program manager reports to senior executive service equivalent or GS-15 grade level national program director. They may have responsibility for staffing, work assignments, budget, services provided, day-to-day program operations, and all reporting requirements. Program manager responsibilities also include developing and serving as a subject matter expert for program specific policy and regulations and interface with congressional representatives. Program managers at this grade generally have collateral assignments determined by the needs of VHA Central Office. The national program manager provides analysis and evaluation of program data and computerized programs to identify system-wide trends and needs to enhance the quality of service. They develop and monitor staff compliance with program standards, guidelines, and service delivery. They develop and implement national training programs for internal and external partners. Program managers are responsible for ensuring program development, management, and evaluation that includes assessing the mission, goals, and programs of the organization in terms of psychosocial needs of Veterans, their families, and caregivers and establishing objectives consistent with organizational goals. Preferred Experience: Management of a program or team within a Mental Health service; experience working in residential mental health program; experience with program development and implementation; experience with interfacility consults. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-14. The actual grade at which an applicant may be selected for this vacancy is GS-14 Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required.
The VISN Manager will serve as the Residential Rehabilitation Treatment Program (RRTP) Centralized Screening Team Manager. This position has principle responsibility within the network for coordinating the full range of clinical and administrative activities associated with all VA Mid-South Healthcare Network's Mental Health Residential Rehabilitation Treatment Programs screening processes. Duties for the position may include but are not limited to: Provide program oversite and coordination for RRTP screening, multiple clinical communities of practice, and specialty services as their license and expertise allow. Provide a high degree of specialized clinical leadership for the VISN Mental Health Integrated Clinical Community and the facilities. Will be recognized as subject matter expert and lead consultant for a wide range of RRTP related activities. Guide, direct, support, and oversee the operational and strategic activities for the program. Coordinate screening operations across all the network sites of care, prompting high reliability systems, program efficacy and efficiency, and assuring screening practices operate in a consistent and transparent manner. May act for the Deputy Chief Mental Health Officer (DCMHO) or Chief Mental Health Office (CMHO) in any matters delegated, which may include the Suicide Prevention and Homeless Programs. May be called upon to assist as a program planner and developer. In this role they must be able to coordinate and synthesize from not only all the varied VA staff, but local and state agency officials with whom the VISN and the Medical Centers will interact. Support Veteran access and care coordination for RRTPs as a VISN resource. This may include accessing patient medical records for purposes of record reviews, assessment of care plans, acting as a clinical lead for coordinating referral and screenings for VISN 9 RRTPs, and collaborating with Veterans Transportation Service managers to reduce access barriers. Establishing action plans at the VISN level and monitoring facility level action plans with measurable objectives and goals. Provides support to facility RRTP stakeholders by analyzing, evaluating, and advising on operations for assigned programs. May serve in positions of leadership at the national level, including membership on National Field Advisory Boards and other consultative roles with VHA Central Office. This involves reviewing existing programs for adequacy and recommending or initiating changes for improvement or realigning priorities within available resources. May serve at large in a variety of additional capacities such as committee memberships, accreditation readiness, investigations, personnel matters, and other one-time or recurring special projects, as assigned by VISN leadership. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm; Subject to change to meet the needs of the Agency Compressed/Flexible: Available at supervisory discretion Recruitment Incentive (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): Not authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Remote: No Functional Statement #: 10135-F Permanent Change of Station (PCS): Not authorized