Created at: May 06, 2025 00:07
Company: U.S. Marine Corps
Location: Jacksonville, NC, 28540
Job Description:
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
What are we looking for? A 2-year degree in a Business related field with an emphasis in marketing, Psychology, Social Work, Recreation, Physical Education, Elementary Education, Secondary Education, Early Childhood Education, Youth Development, Child Development, or Family and Consumer Science with an emphasis in Human Development or a related field AND a minimum of 3 years of experience working with programs involving child or youth development or family dynamics involving analysis of information provided by parents, counsel to parents on child care programs, and assistance to patrons on selection of child care services. OR A four-year degree in the fields of study listed above AND 1 year experience working with programs involving child or youth development, or family dynamics involving analysis of information provided by parents, counsel to parents on child care programs, and assistance to patrons on selection of child care services. OR A minimum of five years' experience working with programs involving child or youth development or family dynamics involving analysis of information provided by parents, counsel to parents on child care programs, and assistance to patrons on selection of child care services. Satisfactorily complete all background checks in accordance with DoD and Marine Corps policy for employees who provide child care services. Must pass a pre-employment physical and annual physicals thereafter, provide evidence of immunization and be free from communicable disease. Must complete all DoD training requirements within the specified time including orientation, initial and annual ongoing training requirements, and required certifications, if any. Must maintain current CPR and First Aid certifications. May be required to obtain a government driver¿s license. Ability to communicate effectively in English, both orally and in writing, and possess strong interpersonal communication skills. Must be able to obtain and maintain TIER-1 Child Care (CNACI) background checks which are required for positions that involve working with children under 18 years of age.
What to Expect Collect, maintain and report data and statistics on child care requests, child care availability, and issues patrons may encounter when locating child care. This information is used to determine child care requirements, funding, and services to be provided. Ensures CYP facilitates the identification of child care services, coordinates respite care and/or emergency services evaluation of patron requirements, enrolls participants, parent education and assistance, and subsequent acquisition of care consistent with patron needs. Implements resource and referral services, wait list management, development and dissemination of community child care and parent educational resources, marketing, communication and compliance, among other tasks. Serves as the installation primary point of contact for information about military and civilian child care services. Ensures information about child care options is available to military and Department of Defense (DoD) personnel assigned to the installation. Coordinates and manages the online centralized request for care system to include management of program waitlist and vacancies. Responds to child care inquiries received by phone, email or in person from military families and those being assigned to the installation in the near future. Responsible for conducting assessments of family needs (e.g. work schedules, upcoming deployments, geographical location, specialized care needed), identifying resources that will satisfy those needs, assistance in enrollment, and financial subsidies and providing ongoing consultation and education to patrons regarding care on and off base. Develops, implements and updates operating instructions and procedures on (1) conducting and tracking parent consultations, (2) managing the CYP electronic records management system and updating resource materials, (3) networking within the community to maximize availability of resources for military personnel, (4) providing direct referral assistance to parents in the form of written materials, (5) providing information on space available in Child Development Centers (CDCs), Family Child Care Homes (FCC) and School-Age Care (SAC) programs, (6) maintaining contact with parents until satisfactory care has been found and secured, (7) receiving, handling and following up on complaints and grievances, (8) promoting the CYP R&R Program throughout the military community to maintain awareness of the services, (9) maintaining an administrative system for the CYP Resource & Referral (R&R) Program that enables provision of services and assessment of program effectiveness. Initiates the Inclusion Action Team and ensures placement of children with special needs. Supervises R&R clerks assigned to the program to include: assigning and distributing work, coaching, counseling, and mentoring employees. Approves and disapproves leave, completed personnel actions, completing performance reviews and training employees. Keeps informed and actively supports the principles of the EEO program and prevention of sexual harassment. Must be alert to substance abuse and take appropriate action.