Business Operations Senior Analyst

Austin, Texas – Riata Trace Office (Location is Non-Negotiable)

The Business Operations Senior Analyst position provides project-based support within operations, focusing on identifying and managing milestones and dependencies across various stakeholders. They ensure an understanding of operations impacts. These professionals ensure that initiatives adhere to schedule, budget, and quality standards. They track, measure, and report on project status, performance issues, and risks, while also supporting standard management reporting processes and metrics throughout the project delivery.
Primary Duties and Responsibilities
Develop project charter and project plans
Define project scope and requirements
Proactively monitor, measure, and manage the execution of deliverables and project performance from initiation through implementation
Regularly report project status to project team, key stakeholders, and account leadership
Ensure that all projects are delivered on time, within scope and within budget
Manage project resource availability and allocation
Manage the requirements and demands of multiple stakeholders
Implement control mechanisms and exercise on-going risk management techniques to minimize and mitigate project risks and issues
Manages resources, projects, and budgets to meet all established goals and drives service delivery excellence through individual and team performance
Review all client requests for clarity, provide clear work directions, determine the level of assistance required and respond appropriately
Manage change control requirements by reviewing and deploying comprehensive project work plans
Demonstrate ability to quickly become a proficient expert in client processes and related systems to effectively perform responsibilities
Review metrics and reporting regularly and conduct quality assurance meetings with client
Ensure quality, accuracy, and consistency of work product
Analyze complex reports and formulate conclusions
Implements and sustains delivery and operational excellence practices across assigned operations delivery teams
Supports process measurement, management, and improvement initiatives across assigned operations delivery teams
Reports progress to Delivery
Job Requirements
Must meet Accenture’s Primary Residential Location (PRL) policy for the Austin, TX Riata Trace office location