Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
Should exhibit disciplined, process-driven, and results-oriented approach when providing support
Foundational knowledge of core ITIL processes such as the management of incidents, changes, and problems.
Comfortable in the Splunk environment - able to analyze logs, create/modify dashboards, and utilize reporting and alerting functionality
Basic understanding of Federated IAM protocols such as SAML, OAuth, OpenID Connect, and FIDO2
Able to understand and analyze HTTP traces/Wireshark captures
Database/SQL knowledge - basic understanding of how a database functions and able to craft queries to pull data
Working knowledge of both Unix and Windows Operating Systems
Ability to understand and utilize various programming or scripting languages such as shell scripting, Perl, and PowerShell
Practical knowledge of SSL/TLS cryptography and PKI
Knowledge of LDAP and Active Directory services
Strong knowledge and troubleshooting experiences in Windows, Linux, Oracle and MS SQL env platforms/environments.
Analytical skills and expertise in finding root causes and isolating complicated issues with various of tools such as Splunk.
Knowledge around Multi-Factor Authentication, Single-Sign On, Password Management, and Passwordless Authentication (FIDO2) solutions
Exposure to supporting Web Access Management solutions, such as Ping Access or CA SiteMinder
Experience with Apache and IIS solutions
Understanding of the OSI model