Accenture Flex

offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
 
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
 
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Job Description:

We’re looking for a Lead General Writer to write, publish, and maintain partner and consumer-facing documentation. Our work ranges from making small edits to existing content, to creating entire Help Centers. We need someone who is able to handle multiple projects at a time to meet our turnaround time expectations, while also maintaining high-quality content.
Responsibilities:
● Create high-quality reference, support, and how-to articles
● Work with subject matter experts (SMEs) to identify knowledge gaps in content
● Draft, develop, and publish content
● Perform peer review for the other writers on the team
● Assure quality of the content produced by our team
● Coach other team members
Skills:
● Strong writing and editing ability
● Ability to write according to our internal style guide
● Strong communication skills
● Project management skills
● Customer service
● Experience reviewing and providing feedback for the work of others
● Quality assurance (QA)
● Knowledgeable in HTML and CSS
This position is part of a bargaining unit.