You will serve as a TRANSPORTATION ASSISTANT (PERSONAL PROPERTY) in the DISTRIBUTION MANAGEMENT OFFICE of MARINE CORPS BASE.
GS-06 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Interpreting and applying guidelines, regulations and/or instructions related to entitlements for shipping and storage of personal property; providing guidance on household good entitlements, processes, and procedures for relocation; reviewing completeness of applications for moves between residences; and providing technical support to customers in-person, via phone or electronic media. GS-05 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Assisting with interpreting and applying guidelines, regulations and/or instructions related to entitlements for shipping and storage of personal property; reviewing completeness of applications for moves between residences; and providing technical support to customers in-person, via phone, or electronic media. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2100/transportation-clerk-and-assistant-series-2102/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will perform household goods service counseling in support of the United States Transportation Command’s Defense Personal Property Program.
You will counsel service members, dependents, or civilian employees on shipment and/or storage entitlements.
You will counsel service members on their allowances, restrictions, and steps needed to follow to receive reimbursement.
You will review inbound and outbound documentation for completeness and draft messages or emails, when necessary, to obtain documentation and finalize all applicable forms.
You will receive and respond to inquiries from service members regarding servicing/booking arrangements.
You will participate in orientation and on-the-job training of new employees, civilian and military, and cross-train employees assigned to the Personal Property Branch.