Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. The incumbent is expected to effectively manage Commercial LC and Documentary Collections Sections and ensure the Sections satisfactorily fulfil their daily processing requirements consistent with the department's goals. To assist the department in accomplishing its objectives, the incumbent is assigned the following Functions: (1) Workflow Management; (2) Quality Control and Customer Service; (3) Training; (4) Staff & Performance Management and (5) Provide Operational and technical Support for all U.S. Offices/Branches. (6) Strong skills and in-depth knowledge of all aspects of Trade Finance and structured deals. Knowledge of BA acceptances, financing and regulatory guidelines to mitigate operational, reputational and compliance risks. (7) Special Projects and Support Management initiatives and goals RESPONSIBILITIES Workflow Management: Commercial LC, Documentary Collections, ensuring that: (a) all transactions, e.g. issuance, amendment, billing, or payments, etc. are completed within prescribed time frame, Sight and usance payments, investigations and (b) reported discrepancies are resolved in accordance with established procedures. Verify and release L/C’s, amendments, payments, and sign negotiable instruments in accordance with: (a) prescribed time frames and (b) authorization limits established by the Executive Management. Prepare assigned Production/Operation Reports to the Management with data necessary for: (a) evaluating the section's productivity, efficiency, and quality and (b) reporting 'key' accomplishments and critical issues to Executive Management Consultation on Trade Finance products/service: Provide Trade Finance technical support and guidance to account officers, middle office, product teams and customers of all US Branches/Offices, ensuring that L/C contents are complied with internal operating and compliance procedures, as well as industry practices from UCP, ISP and URC perspectives. Join product teams and A/C officers on customer calls Product Knowledge: Strong product knowledge, product developments and industry practice. Discuss and participate in Front Office/Legal Department’s discussion in structuring of complicated L/C deals. Customer Service: Ensure that all inquiries are properly documented, researched, tracked, and resolved, as per the procedures established. Review Commercial L/C Sections' procedures and controls and ensure that TSO’s procedure manuals are updated, reflecting changes on procedures, and alignment with governing Head Office guidelines Training: Provide updated information on industry developments in Trade Finance products. Coordinate and conduct the training to account officers, assistants, or middle offices or all North American Branches, covering Trade Finance product knowledge and operating procedures. Staff performance: Implement, monitor, and modify strategies for resolving identified performance gaps. Implement, monitor, and modify training program(s) designed to improve 'skill sets.' Compliance: Enforce compliance policies and procedures and other directives relating to Trade Finance operations. Special Projects: Participate in Project initiatives and encourage staff participation. REQUIREMENTS 5-10 Years of Management and Operational expertise Commercial L/Cs. Thorough knowledge of UCP, URR, ISBP, OFAC/ Anti-boycott/ other Compliance regulations. Good PC, communication and analytical skills. Ability to manage onshore/ offshore staff and Trade360 system knowledge a plus. The typical base pay range for this role is between $84K - $114K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below. MUFG Benefits Summary We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law. At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them! Our Culture Principles Client Centric People Focused Listen Up. Speak Up. Innovate & Simplify Own & Execute