This position is located in the Department of Homeland Security (DHS), Office of Citizenship & Immigration Services Ombudsman. The primary purpose of this position is to advise the CIS Ombudsman on policy matters. Assessing immigration laws, policies and programs, and providing advice and guidance on interpretations, opinions, or policies related to the formulation and implementation of immigration laws by USCIS. Non-BU: This is a non-bargaining unit position.
Specialized Experience: You must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-14) or public or private sector equivalent. For this position, specialized experience is defined as: Drafting reports to senior leadership. Making recommendations on improving United States Citizenship and Immigration Services program/office services and responsiveness. Utilizing United States Citizenship and Immigration Services case and data management systems to identify individual and general problems in agency operations. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Substitution of education in lieu of specialized experience may not be used for this grade level. All qualifications and eligibility requirements must be met by the closing date of the announcement. Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement. Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE. National Service Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
As a Deputy CIS Ombudsman, GS-0301-15, your typical work assignments may include: Develops policy recommendations directed at resolving conflicts or problems encountered by individuals or employers. Identifies the recommendations made on improving services and responsiveness of Citizenship and Immigration Services. Make recommendations for such administrative action as may be appropriate to resolve problems encountered by individuals and employers. Provides analyses and support on sensitive issues of special interest to Ombudsman. All DHS announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions.