The IT Specialist (INET) in the Publishing and Web Division (PWD) is responsible for providing IT resources and services throughout GAO. This includes developing, maintaining, and implementing sound and integrated information technology architecture, as well as designing and operating all major information resources, management systems, and processes.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized experience: One year (52 weeks) of specialized experience equivalent to the NEXT LOWER BANDGRADE level of PT-1 / GS-11 level in the Federal service or comparable private/public sector experience which has equipped you with the skills and knowledge to successfully perform the duties of the position. Develop, modernize, and maintain internal and external organizational websites using Drupal, Git, PHP, HTML, CSS, Javascript, Solr, Perl, MYSQL, etc. and other web content management practices; Apply current LINUX-based web technologies and programming languages to support and enhance web development efforts, as well as troubleshoot then resolve issues; AND Build and deploy websites and web applications using software, hardware, and web languages.
As an IT Specialist (INET), PT-2210-2, your typical work assignments may include the following: Serves as technical monitor in development, maintenance, testing, and deployment for web-based applications, to include working with business stakeholders to help define requirements and determine which can be met through web technologies. Serves as the primary developer of web utilities, scripts, and applications, including Drupal-based sites, which are used to provide innovative solutions to operational problems encountered by GAO staff offices and unit teams. Utilizes tools, applications, the Drupal web content management framework, and data in a LAMP environment to integrate and consolidate unstructured and structured information/data. Designs and implements new features and functionality identified by business stakeholders using Drupal. Works with other Web Services Group staff to support web-infrastructure-related matters, including cloud-based services.