This position is located within the Morale, Welfare, and Recreation (MWR) Department, Naval Support Activity Panama City, Florida. The purpose of this position is to oversee and coordinate the various administrative requirements of the MWR Administration Office.
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. Specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following: Must be able to read, write, and understand both written and verbal instructions. Must be able to add, subtract, multiply, and divide accurately using a calculator. Must have knowledge of basic English grammar, spelling, and punctuation. Entry level or higher typist Ability to operate a personal computer. Must possess working knowledge of basic data entry for MS Office Word and Excel programs. Must demonstrate above average telephone etiquette and customer service skills. Familiarity with MWR policies, practices, procedures, terminology and previous government experience is preferred. Must be familiar with document filing and retrieval systems and have the ability to accurately maintain filing systems. Must be able to handle a number of tasks (answering telephone, assisting customers, etc.), responsibilities, and projects simultaneously and complete them within time and resource constraints despite interruptions and revisions. Must have the ability to retain and disseminate general information, which requires a positive, helpful attitude and demeanor at all times. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility. PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE. RELOCATION AUTHORIZED NO Payment of Permanent Change of Station (PCS) is authorized, based on a determination that a PCS move is not in the Government interest KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT Males must be registered or exempt from Selective Service. https://www.sss.gov/register/ Selectee must be determined suitable for federal employment. Selectee may be required to successfully complete a probationary period. Selectee is required to participate in the direct deposit pay program. Social Security Card is required. Satisfactorily complete an employment verification (E-VERIFY) check. As of May 7, 2025, The REAL ID act requires visitors to have a REAL ID or passport to access to Government Facilities. This will be a requirement for employment. A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. NOTE: Applicants have the ability to perform an E-Verify Self Check to confirm employment eligibility at http://www.uscis.gov/mye-verify/self-check. Although a Self-Check is not mandatory, it can be a useful tool for applicants to find out if there is a problem with their employment eligibility records and resolve any issues before taking a job.
May be assigned any/all of the duties as follow: (Must be able to complete all duties herein to be selected at the full performance level.) 1. Answer phone and greet customers: Uses appropriate protocol for office/facility assigned. Uses good customer service techniques, greeting by name where appropriate, offering assistance in a genial manner, researching questions and/or referring to the appropriate staff member to handle request. Must be familiar with authorized patron policies and demonstrate ability to determine eligibility for access to MWR activities. 2. Uses computer to key data from handwritten notes or rough draft materials ensuring that the finished documents contain proper format, content, grammar, spelling, and punctuation. Such duties may include but are not limited to: Typing administrative documents, contracts, purchase order requests, correspondence, instructions, forms and reports utilizing references, policy, directives and standards, posted event reports, etc. Ensures information is accurate and kept up-to-date. Prepares copies of finished documents and distributes as required. 3. Receives/sorts mail, guard mail, and/or packages delivered by courier and routes to the appropriate personnel: Processes and prepares documents/packages for outgoing mail/express mail including recording information into mail log. 4. Files incoming and outcoming correspondence, budget information, purchasing documents, newsletter information, plant property, etc. into an established system. On occasion may be required to set up additional filing systems. 5. Responsible for receiving and verifying daily cash receipts from MWR, CYP, and CMWR activities, comparing them with daily activity reports (DARs) to ensure all cash recipients and transactions are accounted for: Consolidates daily cash receipts and prepares bank deposit and the Daily Activity report Summary, ensuring timely deposit of all daily receipts. Makes trips to local financial institution to obtain currency and change, ensuring an adequate amount of ones, fives, and rolled coins are on-hand. Responsible for maintaining letters of designation, issue and receipt of change funds and sequentially numbered manual receipts. 6. Reconciles total cash and receipts from the combined verified DARs prior to releasing the source documents to the accounting office: Monitors cash shortage/overages for abuses of funds; notifying management immediately of discrepancies, who will take appropriate action. Gather all documents (DARs, vendor invoices, timesheet/cards, work schedules, group bills, etc.) and forwards to the Regional Business Office. Ensures that the safe combination is changed every 6 months or sooner as needed. Maintains a log of combination changes and briefs management when changes occur. 7. Conducts training as needed for staff in the following areas: Theft prevention Robbery Cash Handling Procedures Processing credit card transactions Handling/acceptance of checks etc. Keeps abreast of any changes with credit card or check cashing procedures/equipment and trains staff accordingly. 8. Acts as Business Office Key Sub-Custodian performing all duties outlines in NSAPC 5530.1B including: Maintaining custody and check out/in of all keys in Business Office key box. Performs quarterly key inventory, reconciles and submits to Department Key Custodian. Coordinates with Base Key Custodian during conduct of annual key control inspections. 9. Acts as Accountable Official for the Non-Appropriated Fund Fleet Fuel Card for the MWR Department: Logs into PaymentNet to monitor Fleet Card usage. Reviews all card purchases by EOM and verifies purchases are legitimate. Maintains accurate list of all vehicles and drives and notifies NAF Vehicle Program Manager of any changes or suspected fraud/abuse. Maintains accurate records of all maintenance performed on vehicles. 10. Performs copying, collating, stapling, and/or sorting of documents as needed. 11. Monitors supplies, materials, and equipment needs, prepares requests and orders items as needed. 12. Acts as Department Travel Order Subject Matter Expert for MWR, CYP, and NGIS: Researches travel arrangements and prepares travel orders for all travelers and assists in liquidating travel claims. 13. Performs monthly safety inspections including updating and maintaining records. 14. Prioritizes and facilitates the flow of work into and from the other offices which may include but is not limited to: Product research. Logging and tracking BPA's and purchase orders. Preparation of APF and NAF purchase requests. Scheduling of training, etc. Reacts to emergent needs and makes adjustments to assignments to meet operational needs. 15. Assists in the accounting, personnel, and marketing departments as needed. Performs other duties as assigned.