Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insight
Sales Operations Regional Senior Manager
The Sales Operations Regional Senior Manager plays a vital role in creating long term customer relationships, acting as the bridge between the client, internal and external stakeholders, and our operational delivery teams. Accountable for Service Delivery Operations for a large-scale SMB Ads Sales team.
Key Responsibilities:
Lead a team of 300+ digital ads sellers, sales leaders and cross-functional teams. Ensure that the operations and cross functional teams are aligned on priorities
Accountable for meeting client sales revenue targets and program OKRs
Coach and develop sales leaders
Collaborate and provide directional guidance to internal functions such as recruitment, HR, Finance, Risk and Compliance, etc and ensure that these functions are positively contributing to overall operations and our people
Client relationship management – be a trusted partner to the client by driving their business goals, strong operational rigor and communicating program wins and challenges.
Create, operationalize and scale processes
Manage program financials
Drive and effective operations governance that maximizes seller productivity, positive client experience and positive employee experience
Employee retention and engagement
Be a thought-leader – leverage the Accenture network, collaborate with peers globally, leverage past industry experience to deliver value to our clients and people
This is a hybrid role based in Atlanta, GA.