This position serves as a Motor Vehicle Operator located in the Beneficiary Travel Office, which is part of the Veteran Transportation Program within Patient Administration Services. This is located at the Edward Hines Jr., VA Hospital in Hines, IL.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/23/2025. EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Drive Safely Interpret Instructions, Specifications (mobile equipment operations) Motor Vehicles Reliability And Dependability Without more than normal supervision Work Practices Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements/Working Conditions: The employee exerts moderate physical effort in operating, turning, backing, and controlling vehicles which carry heavy loads and a large number of people. Vehicles are operated in all types of traffic and weather conditions on public roads and there is exposure to the danger of serious accidents. The employee drives in heavy traffic and at highway speeds over complicated road and interchange system. Work is conducted inside in patient care areas with potential for exposure to infectious diseases. Some work may be either inside or outside, in areas of medium to excessive heat, cold, humidity, and dampness. Areas may have intermittent noise, fumes, dirt, dust, grease and or oils with exposing drivers to dirt and fumes and to the possibility of cuts, bruises and broken bones as a result of accidents while driving. Areas may be slippery and/or have uneven surfaces and may be located in rural areas of the assigned town. Work is mostly outdoors in a non-controlled traffic environment, during all types of weather conditions for extended periods of time.
Incumbent provides non-emergent and safe transportation for veterans, caregivers, attendants and/or cargo related to Veterans medical appointment. The majority of the assignments are completed independently but incumbent must coordinate trips with dispatcher daily to facilitate Patient Transportation Requests and determine pick-up/prop-off times and locations. The incumbent operates multi-passenger vehicles, bus, vans, and pickup trucks for the transportation of patients traveling to and from Community Based Outpatient Clinics (CBOC) and various door to door locations with in Edward Hines, Jr., VA Hospital catchment area. In the operation of the. above responsibilities, the incumbent will: Transport patients; both ambulatory and wheelchair, from all CBOG's traveling to. Edward Hines, Jr. VA hospital and various door to door locations for medical appointments. Incumbent will provide assistance to all patients both ambulatory and wheelchair getting in and out of the vehicles. Incumbent is responsible for safely transporting passengers to their destination throughout rural and urban area's on public roads in a full range of traffic conditions, work which is regularly checked and evaluated for time lines and safe delivery of passengers to their appointments at the Edward Hines Jr., VA Hospital and returned to the CBOC. Incumbent checks daily passenger lists and transfer patient records within patient privacy policy. Incumbent is required to fill out and return trip tickets daily for each trip and is responsible for maintaining and reporting an accurate account of odometer mileage, gas receipts, patient trips and vehicle supply receipts. Incumbent must be able to operate a cell phone / 2way radio in order to maintain communication with dispatcher, medical staff, supervisor and patients to ensure continuity of patient care and customer satisfaction. Incumbent must be able to articulate with patients about the Veterans Transportation Program and be able to resolve scheduling conflicts should they interrupt patient care1 Incumbent must perform preventative maintenance on all assigned VA and GSA vehicles and equipment, such as: checking oil, lights, tires, batteries, solutions, cooling systems, fan belts, or any noticeable leaks in transmission and differentials, etc. ­ Incumbent must perform monthly inspections of fire extinguishers and spill kits. Must be able to communicate and Interpersonal relations, Including the ability to appropriate!)' and courteous relate to internal and external customers. Incumbent must maintain the confidentiality of patient / employee information both electronic and print. Incumbent must have the ability to work and function in the medical center in a safe manner, Including infection control and the correct operation of all equipment. Incumbent will work In Beneficiary Travel during down time as door-to-door Shuttle driver and Transportation Assistance or other driving duties as assigned. Other duties may be assigned as needed. Work Schedule: Monday thru Friday, Tour of Duty varies based on the needs of the service. Position Description/PD#: Motor Vehicle Operator/PD10307A Relocation/Recruitment Expenses: Not authorized