Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
Must have three years administrative experience that includes a broad knowledge of major library and programing responsibilities. Preferred candidates will have experience that includes at least one year in basic and well-established library procedures related to routine and repetitive aspects of major library functions AND at least two years of special programming experience working with children, to include presentation of special programs. Ability to operate an integrated library system and use common office software including Microsoft Office Suite. Ability to operate basic library equipment such as copying machine, printer, and audiovisual equipment. Knowledge of grammar, spelling, capitalization, syllabication, and punctuation required to prepare routine correspondence and to file and locate materials accurately. This is a white-collar position where occasional lifting up to 20 lbs may be required.
Plans, develops and conducts library programs for children and adults at base libraries and other facilities on base. Contacts public speakers, talented children¿s performers and other local experts about conducting library programs. Provides library publicity through book displays, bibliographies, bulletin boards, posters, flyers, and articles in the media. Works closely with Marine Corps Community Services (MCCS) to promote library events. Responsible for checking library materials in and out and verifies that customers are authorized to use the facility. Registers new customers, issues library cards, and files applications. Explains library rules, regulations, circulation procedures, and entitlements to library services. Takes requests for reserves and inter/intra library loans, and periodically checks to see that requests are filled. Keeps current record of overdue materials. Accurately compiles and records statistics on library usage such as book circulation, attendance, computer searches, reference questions, etc. Assists customers in locating and utilizing library departments, catalogs, directories, indexes, files, and standard reference materials. Performs a variety of general office and clerical tasks in support of library operation. Types reports, overdue notices, letters, bills, and book orders in accordance with specific instructions. Answers the telephone, takes messages and refers callers to appropriate staff members. Arranges and files items in subject and chronological order where file coding is readily clear. Picks up, sorts, and distributes mail accurately and within established time frames. Demonstrates and promotes World Class Customer Service with an emphasis on courtesy. Greets and assists customers, and communicates positively in a courteous and considerate manner. Asks questions to determine, verify and solve problems. Helps shape customer and associates expectations. Inspires and sustains the trust and confidence of customers, associates, colleagues, senior management and subordinates. Checks for satisfaction with the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. This is a white-collar position where occasional lifting up to 20 lbs may be required. Performs other related duties as assigned.