This vacancy is for a Field Supervisor position assigned to the area of consideration, which includes select counties within the following states: AK/CA/NV. This position reports to the U.S. Census Bureau's Los Angeles Regional Office. Applicants selected for this position will have their home as their duty station and will be required to travel throughout their local area on a routine basis.
QUALIFICATIONS: Grade 7: Applicants must have one year of specialized experience equivalent to at least the next lower grade level in Federal Service. Specialized experience is experience which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of a Field Supervisor. The applicant must have experience in the following areas: (1) interviewing clients, respondents, and/or customers to gather and obtain data in person and/or by telephone, (2) using a device such as a smart phone, tablet, or computer/laptop to collect data and generate reports, (3) completing work assignments in accordance with production or progress standards, (4) experience applying procedural guidance and/or training to address complex or unusual problems. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Leads a team of approximately 6 to 15 Field Representatives responsible for data collection in accordance with the scientific standards and expectations set by the Census Bureau and survey sponsors. Understands surveys and or Special Census being conducted including response patterns, differences in survey procedures, their effect on interviewing experience, and is able to leverage general guidance, previous training, experience, and survey resource material in directing Field Representatives to resolve issues. Regularly assists with the recruitment and training of Field Representatives. When needed, conducts in person interviews throughout the area of consideration (as listed in the summary section of this announcement) and surrounding areas. Evaluates, monitors, and mentors Field Representative performance through performance metrics on the job observations, regular performance reviews and conducts supervisory and administrative duties including the review and approval of payroll and leave requests.