The Business Interlock Manager role will shape the evolution of learning strategy, design next-gen capability development ecosystems, and drive meaningful transformation across our enterprise. In this pivotal leadership role, you will partner directly with clients and cross-functional teams to reimagine how learning fuels business strategy in an AI-powered world.
Vendor Management: Handling / overseeing end to end process including contracts, purchase orders, invoicing, and vendor-related issues for both US and UK vendors and operations.

Your Impact:
As the Business Interlock Manager, you'll serve as the strategic architect and experience designer for learning interventions that enable rapid upskilling, behavior change, and long-term growth. You’ll operate as both thought leader and execution partner, guiding teams to deliver bold, measurable outcomes across a dynamic development pipeline.
This is a high-influence, high-visibility role for a leader who is equal parts visionary, builder, and operator.
What You’ll Lead:
Learning Strategy
Develop future-fit learning strategies grounded in business priorities, workforce trends, and the evolving skills landscape.
Design learning pathways that guide learners across proficiency levels, supported by modern frameworks, digital ecosystems, and on-demand technologies.
Curriculum Innovation, Planning & Solutioning
Proactively engage with business stakeholders to understand strategic priorities, pain points, and emerging capability needs.
Translate business drivers into bold learning solutions by recommending the most impactful learning architectures, modalities, and experiences.
Curate and integrate learning assets from internal and external sources to build dynamic, role-based learning ecosystems.
Actively manage learning strategy to operations work aligning with client priorities, adjusting when necessary, and working with lead clients and learning operations teams.
Generate and negotiate multiple solution pathways, tailoring the approach to learner needs, tech readiness, and business goals.
Strategic Demand & Pipeline Planning
Partner with clients and business sponsors to map out 30/60/90-day learning demand, scope, and timelines with agility and foresight.
Manage resource allocations and staffing projections, ensuring the right capabilities are in place to deliver at speed and scale.
Continuously assess the development pipeline, balancing capacity with innovation potential.
Stakeholder Influence & Advisory
Act as a trusted advisor and strategic partner, helping stakeholders navigate complexity and align learning with organizational outcomes.
Guide clients through the design-to-deploy journey, building consensus, addressing friction points, and unlocking new value.
Use data storytelling to enable decision-making, highlight performance trends, and advocate for ongoing investment in learning.
Operational Excellence
Partner with the Lead on goals, deliverables, timelines and dependencies to execute projects (e.g. staffing, onboarding, team engagement) across the full lifecycle—design, build, deploy, measure.
Define KPIs tied to business outcomes and develop robust evaluation frameworks that assess learning impact using behavioral, qualitative, and quantitative data.
Champion lean operating models that emphasize continuous improvement, reusability, and intelligent automation.
What You Bring:
Vendor Management experience: Experience with Vendor Management and learning 3rd party vendors
Strategic Intelligence: You see the bigger picture and understand how learning drives transformation, not just training.
Digital Fluency: You're fluent in the tools, tech, and trends (GenAI, LLMs, VR, nudging, microlearning) shaping the future of work and learning.
Programmatic Agility: You can scale from executive vision to executional precision with a sharp eye on time, budget, and quality.
Human-Centered Thinking: You put learners at the center, designing for relevance, accessibility, and behavioral impact.
* Ability to travel on a weekly basis