The position is located in the Police Services Dispatch Center at the G. V. Sonny Montgomery VA Medical Center. The Security Assistant will initiate and carry out a variety of complex duties such as monitoring and directing police officer's response to emergency and non-emergency criminal activity, security and life safety matters, radio dispatching, and sends and receives messages via the National Crime Information Center Computer Terminal.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-05 grade level: You must have one year of specialized experience equivalent to at least the next lower grade GS-4 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: knowledge of the laws, regulations, and guidelines related to securing personnel, facilities, and information, including the requirements for handling, transporting, and protecting classified information and proper reporting of security incidents; monitor and directs responses to security and life safety communications, radio dispatches, telephone calls, and emergency communication circuits; uses computers and computer applications to analyze and communicate information in the appropriate format; gathers, organizes, and maintains information for determining its importance and accuracy; and communicate information by variety methods. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university for which high school graduation or the equivalent is the normal prerequisite. One year of full-time undergraduate study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial or technical school. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond having successfully completed post-high school education (beyond the second year) and experience to meet total qualification requirements at the GS-5 level. This education must have been obtained at an accredited business, secretarial or technical school, junior college, college or university. NOTE: Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards. SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: Communications Computer Skills Manages and Organizes Information Security Technology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Duties include, but not limited to: Performs alarm and access monitoring, trace access patterns, and assign or remove user permissions. Opens and secures doors remotely during routine and emergency operations. Assesses on-scene behavior and determine when it is appropriate to dispatch law enforcement or other personnel to investigate. Responds to alarm systems monitoring fire, access, intrusion, duress/panic, medical emergencies, psychiatric emergencies, medical assist teams, etc. Performs system checks on a variety of equipment used in the dispatch center. Operates a variety of communications and security equipment, such as computers, multi-frequency radios, multi-line telephone system, and other related peripherals. Maintains accurate key inventory and accountability database. Utilizes an electronic system to complete vehicle registration tasks and issue decals and permits as authorized by policy. Monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services. Maintains contact with law enforcement units on assignment. Monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits. Compiles and prepares reports related to events occurring in the operation of the police control center. Performs and documents emergency callbacks when necessary. Operates an established vehicle registration and visitor management program. Maintains accountability of police officer badges issued and all associated logs. Coordinates with various federal, state and local law enforcement officials for coordination of emergency situations. Conducts equipment inventories and completes records and other logs. Enters, updates, and retrieves information from a variety of computer systems and sensitive databases. Utilizes state and national systems to access law enforcement information to support field operations and investigations. Queries for items such as criminal histories, arrest warrants, drivers record, vehicle registration, stolen property, firearms, etc. Work Schedule: 6:00am - 6:00pm/6:00pm - 6:00am Compressed Tour. Subject to change based on the need of the facility. Position Description Title/PD#: Security Assistant/PD99858S Physical Requirements: The work is typically sedentary in nature. There may be some walking, standing, bending, and carrying of light items such as papers. No special physical demands are required to perform work.