The purpose of the Security Assistant (Dispatcher) position is to initiate and carry out a variety of complex duties such as monitoring and directing police officer response to emergency and non-emergency criminal activity, security and life safety matters, communications, radio dispatching, telephone, fire and security computer system.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-05 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: compiling, maintaining, and updating data, lists and reports of computer passwords, security violations, and employees and visitors authorized access to the building and/or its computer system. OR Applicants may substitute education for the experience required for the GS-05 level. Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Applicants may also combine education and experience to qualify at the GS-05 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The duties of this position include, but not limited to: Performs alarm and access monitoring, tracing access patterns, programming, assigning or removing user permissions, updating databases, remotely opening and securing doors during routine and emergency operations and generating a variety of reports as needed. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate. Responsible for responding to alarm systems monitoring fire, access, intrusion, duress and panic, medical emergencies, psychiatric emergencies, etc. Monitors emergency weather alerts and transmits warning system wide when appropriate. Maintains radio and alarm activity record logs. Operates an established vehicle registration and visitor management program and parking registration and/or photo identification equipment. Issues and retrieves government issued keys and identification cards. Maintains accountability of Police Officer badges issued and all associated logs. Monitors and receives routine and emergency calls. Monitors and directs responses to security and life safety communications, radio, dispatches, telephone calls, and other emergency communication circuits. Responsible for the orderly flow of communications between the police dispatch center, agency leadership and the workforce. Performs system checks on a variety of equipment used in the dispatch center. Compiles reports related to events occurring in the operation of the police control center. Coordinates warrant confirmation and transports with outside agencies. Coordinates health and welfare checks with outside law enforcement agencies. Work Schedule: Working on off-tours, rotating shifts or regular overtime may be required. Position Description Title/PD#: Security Assistant/PD99858A Physical Requirements: The work is typically sedentary in nature. However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts, etc. No special physical demands are required to perform the work. Working on off-tours, rotating shifts or regular overtime may be required.