View Common Definitions of terms found in this announcement. This announcement closes on 08/08/2025 for receipt of applications. Due to high volume of applicants, the first 25 applicants will receive first consideration. Additional applicants, beyond the first 25, may be considered, upon management's request.
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. BASIC REQUIREMENTS: The Office of Personnel Management (OPM), Individual Occupational Requirements (IORs) for the Social Science, 0101 series are as follows: Degree: Master's degree in behavioral or social science; or related disciplines appropriate to the position. OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. IN ADDITION TO MEETING THE ABOVE BASIC REQUIREMENTS, YOU MUST ALSO MEET THE FOLLOWING MINIMUM QUALIFICATIONS AND SELECTIVE PLACEMENT FACTOR: Minimum Qualifications: You qualify for the GS-14 grade level if you possess one year of specialized experience, equivalent to the GS-13 grade level in the federal service, performing duties such as: Conducting behavioral assessments; Providing critical counseling and referral services; Consulting with licensed psychologists, peer support counselors, faith-based clergy, or other health care professionals; Documenting the results of behavioral assessments and recommendations via oral, written, and electronic means. Selective Placement Factor (SPF): A SPF is a special qualification requirement that is in addition to the minimum qualification requirements stated above and is essential to successfully perform the duties of this job. SPF experience must be documented in your resume. Applications without SPF experience will not receive further consideration under this announcement. The Selective Placement Factor for this position is as follows: License to conduct mental health treatment/counseling such as Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Psychologist (LP), or equivalent. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
The incumbent must be a customer service professional who can work in a fast-paced and dynamic work environment. Things happen quickly and continuously in this position, and the incumbent will find the need to move from one task to another without much time in between or juggling multiple duties at the same time. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, Employee Resilience Unit. These positions will report to an ICE location in either the Pacific Northwest or Soutwest Region. Duty stations are in the following locations: Albuquerque, New Mexico; Baton Rouge, Louisiana; Billings, Montana; Boise, Idaho; Bowling Green, Kentucky; Casper, Wyoming; Cheyenne, Wyoming; Colorado Springs, Colorado; Dallas, Texas; Denver, Colorado; El Paso, Texas; Eugene, Oregon; Fayetteville, Arkansas; Flagstaff, Arizona; Grand Junction, Colorado; Helena, Montana; Houston, Texas; Idaho Falls, Idaho; Knoxville, Tennessee; Las Cruces, New Mexico; Las Vegas, Nevada; Little Rock, Arkansas; Los Angeles, California; Louisville, Kentucky; Medford, Oregon; Memphis, Tennessee; Miami, Florida; Nashville, Tennessee; Oklahoma City, Oklahoma; Phoenix, Arizona; Portland, Oregon; Raleigh, North Carolina; Reno, Nevada; Saint George, Utah; Salt Lake City, Utah; San Antonio, Texas; San Diego, California; San Francisco, California; Seattle, Washington; Shreveport, Louisiana; Spokane, Washington; Tacoma, Washington; Tampa, Florida; Texarkana, Arkansas; Tucson, Arizona; Tulsa, Oklahoma. As a Behavioral Health Specialist, you will perform the following duties: Serve as a behavioral health professional in support of the Employee Assistance Program; Facilitate the well-being of agency employees and eligible family members who may be facing life challenges; Provide essential behavioral assessment, counseling and referral services to employees; Provide confidential resiliency behavioral, physical, social, emotional, and spiritual support to employees through training and outreach programs; Identify the behavioral health need of the employee and deliver effective support.