This position works in the operational divisions of the District of Columbia Courts providing administrative and clerical support as assigned. This announcement will create a 6 month roster for Superior Court Bilingual (Spanish) Deputy Clerk vacancies. The starting salary will be a Grade 6 unless you are currently in the Federal or DC Government and considered a transfer. If you previously applied for a Deputy Clerk (Bilingual/Spanish) posting, you must re-apply for consideration.
If you applied under a previous announcement, you must re-apply in order to be considered. MINIMUM QUALIFICATIONS: High-School Diploma or GED plus two (2) years of clerical or administrative experience court, legal or office environment. You MUST provide documentation of education or your application will not be considered. Attention to detail and the ability to multi-task are required. Must be able to speak, interpret, read and write Spanish and English fluently. Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required. If you are selected for the position, a criminal history records check will be conducted. The incumbent should be an enthusiastic and engaged professional who enjoys working with a diverse group of Court personnel and customers and lives the DC Courts’ values of Accountability, Excellence, Fairness, Integrity, Respect, and Transparency.
The Deputy Clerk (Bilingual/Spanish) works in the operational divisions of the District of Columbia Courts providing administrative and clerical support and providing exceptional customer service in English and Spanish to the public, judicial officers, attorneys or staff. The Deputy Clerk will be expected to perform the following duties in a timely and competent manner; exercise sound judgment; work independently and cooperatively; and communicate in a clear and courteous manner. Greets customers, provides basic information, and shares relevant resources in English and Spanish. Responds to inquiries regarding procedural information about cases, proper completion of court forms, and court rules, procedures, and processes. Answers incoming phone calls and responds to chat line, video, and email inquiries as assigned and where appropriate. Monitors cases from initiation to final disposition in accordance with established procedures and designated timelines. Receives and processes initial and subsequent filings in accordance with applicable business processes and standard operating procedures, routes filings to appropriate office or work queue. Reviews, enters, and updates data in the Superior Court case management system to ensure accuracy, efficiency, and consistency in compliance with time standards. Assists in maintaining court calendars by scheduling hearings according to procedures and processes. Administers oaths and affirmations in accordance with established procedures and processes. Manages case dockets including monitoring overdue or missing documents, files, exhibits, or records. Opens, reviews, sorts, and processes or distributes incoming mail, processes outgoing mail. Processes checks, money orders, and electronic or cash payments or fees and prepares financial transaction receipts; Prepares end of day report and balances daily receipts to ensure correct reporting. Reviews judicial orders to ensure that instructions to the Clerk’s Office are carried out appropriately. Prepares correspondence, forms, or other documents such as notices, orders, certificates, warrants, and writs in the appropriate format, style, and content as established by business processes and standard operating procedures. Creates and certifies copies of the official record in all matters where certification is necessary. Performs special assignments, projects and other duties as assigned; and Provides coverage for other divisions and offices as needed. The selected candidates must be able to speak, interpret, read and write Spanish and English fluently.