Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
A Bachelors Degree in Business Administration, Hotel and Restaurant Management, or a related field appropriate to the work of position AND FIVE years of experience in the commercial hotel industry that demonstrates knowledge of business practices, program and financial management, branded concepts and administrative procedures that are relative to the food and hospitality industry, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR appropriate experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above. Experience with planning, coordinating, and directing lodging operations. Demonstrated knowledge of business practices, economic principles and ability to analyze trends in order to make recommendations. Ability to evaluate effectiveness and efficiency of policies, procedures, and operational programs. Ability to travel. Must demonstrate skills in communicating effectively, both orally and in writing. Must demonstrate the ability to deal effectively with supervisors, subordinates, vendors and the public.
Serves as Area Lodging Director, with direct oversight of all MCHS. Lodging activities and operations are located aboard an Installation. This position also serves as the General Manager for the Inns of the Corps. This position is direct reporting supervisor for the Marine Lodge General Manager or Assistant General Manager, and Guest Services Manager or Assistant General Manager of lnns of the Corps. Assists in the development, planning, training, management, and oversight of all Lodging programming. Assists Regional Lodging Program Manager in the development, planning, training, management and oversight of Lodging policy, procedures, standards and programming. Executes new programming, and checks programs and facilities for compliance with policy, operating and financial standards, marketing promotions, facility design, food concepts and training programs. Holds Lodging Managers, Assistant General Managers, Supervisors, and Leads accountable for established performance metrics. Provides overall management of labor cost analysis and financial viability determinations. Serves as a subject matter expert and direct advisor to senior leaders in the organization for the assigned organization division. Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Oversee preparation and approves internal office financial plans and related records and reports, and exercises authority on approved overall budget. Analyzes programs on a regular basis and prompts initiation of corrective action to ensure support of operating programs of MCHS. Oversees management of new property resources. Develops long range plans in conjunction with internal operating directives and exercises internal personnel management authorities as delegated by the MCHS Regional Lodging Manager. Directly or indirectly, subordinate supervisors supervises employees. Counsels and trains employees, schedules and directs work, appraises work performance. Oversees maintenance and enforcement of the security of resources. Conducts continued analysis of facility and labor productivity, budget, and forecasts for all Lodging activities and programs aboard the Installation. Create graphs, charts, reports, and dashboards to effectively communicate analysis to the Regional Lodging Manager. Prepares and reviews capital budgets and provides critical feedback and input on the Annual Operating Budgets. For Inns of the Corps and/or Marine Lodge, this position plans, organizes and manages internal human and physical resources to ensure maximum productivity, efficiency and economic health. Responsible to meet financial goals including controllable costs, increase revenue and increase earnings. Prepares financial plans, budgets, inventories, cost controls, and related records and reports. Conducts regular property visits and walk-throughs to ensure standards are in place and support Lodging managers. Recommends programmatic plans, alternative courses of action, policies, and future strategies to support goals and objectives. Assists in planning marketing strategies for promotional programming which may include submitting written articles for publications such as newsletters, making personal contacts, and developing a plan of action for marketing the Programs. May travel to complete work assignments and conduct or attend conferences and meetings. May work a fluctuating work schedule. Analyzes, evaluates, and recommends solutions for customer complaints and satisfaction on the quality of services. This is a white-collar position where occasional lifting up to 20 lbs may be required.