This position is located at the Hotel Del Monte operation at Navy Support Activity Monterey. The purpose of this position is to provide laundry services to the lodging operation.
Able to apply general knowledge of processes, chemicals (including MSDS), and equipment associated with laundry services. Adherence to basic safety policies is required. Must be able to communicate clearly and effectively both verably and in writing in English. Must possess basic math and reading skills.
Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary. Sorts, washes, dries, folds, bundles, wraps, and issues linen in accordance with established instructions and/or as directed by the Leader/Supervisor. Operates commercial washers, dryers and ironing press; paying special attention to detail while working with the laundry to prevent staining, over-bleaching, or over-starching. Picks up and delivers laundry to various facilities. May be required to load, unload, attach/detach laundry chemicals as needed by hand or using carts, dollies, hand trucks, golf carts or similar lifting/carrying devices. Inventory laundry to detect missing and/or damaged items. Maintains inventory, records damages, and issues requests for replacement items to sustain par standards set by management. Reads and follows written directions from manufacturer and/or supervisor on the proper use of all equipment and chemicals. Cleans filters, equipment, and notifies supervisor of any malfunctions. Sweeps, mops, dust, and empties trash in order to maintain cleanliness of laundry facility and linen storage areas.