This position is located in the Pentagon Operations Center (POC) Division. The mission of the POC, and particularly of the Telecommunications Equipment Operator, is to observe, receive, validate, and react to information regarding indications of potential threats to public safety, physical security breaches, or compromises of infrastructure integrity at Pentagon facilities in the NCR in order to provide a safe work environment for the DoD community and its visitors.
For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration. Read more about what should I include in my federal resume? at https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/ You may qualify at the GS-07 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-06 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates: Operating a variety of communication equipment; and Providing appropriate post-dispatch and pre-arrival instructions in a stressful and highly dynamic environment; and Developing initiatives to improve training programs; and Assisting officers with a variety of information from databases for the purpose of surveillance and response. You may qualify at the GS-08 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-07 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates: Evaluating emergency calls to determine the nature of call to dispatch appropriate emergency services; and Providing callers emergency medical instructions of first aid techniques, including Cardiopulmonary Resuscitation (CPR); and Documenting and maintaining records of professional and job-related training; and Obtaining essential information to assist or direct caller to the appropriate department based on request for service. You may qualify at the GS-09 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-08 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates: Using standard procedures (including established questioning) to manage emergency calls; and Coordinating with military and civilian agencies to respond to mutual aid requests; and Managing and maintaining oversight of course material and instruction plans for the training courses; and Controlling Closed Circuit Television (CCTV) and other detection systems to observe any unusual or prohibited activity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave. Current or Former Political Appointees: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office. Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title; Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee); Agency; and, Beginning and ending dates of appointment. All qualification requirements must be met by the closing date of this announcement and clearly documented in your resume.
Incumbent typical work assignments may include the following: The employee receives and monitors emergency and non-emergency requests by telephone or automatic alarms throughout the Pentagon Facilities. Conducts operational checks of communications and telephone equipment, notes discrepancies in accordance with established procedures. The employee serves as a Communications Training Officer (CTO) as a collateral duty and is responsible for planning, organizing, scheduling, and facilitating training sessions within the prescribed course framework. The employee may serve as an EMD-Q and must be certified as an EMD Quality Improvement Specialist through the International Academies of Emergency Dispatch (IAED) and attend additional training on the AQUA™ software. Monitors and controls CCTV and other detection systems as both a general surveillance tool and as an assessment tool while observing activity for the presence of unusual, unauthorized or prohibited activity.