This position leads the Payroll Operations Service Call Center Team within the Financial Payroll Service at the VA Financial Services Center. The incumbent provides program management oversight of centralized payroll planning and operations, ensuring VA's multi-billion-dollar payroll is reported and recorded accurately; serves as first-line supervisor to GS-7 through GS-11 analysts and delivers advisory and technical expertise on resource management, system performance, and program enhancements.
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/29/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Provide a copy of your last or most recent SF-50, "Notification of Personnel Action" to indicate your current federal status. You must also submit additional SF-50(s) to clearly demonstrate one year time-in-grade as required in the announcement. If the most recent SF-50 has an effective within the past year, it may not clearly demonstrate that you possess one year time-in-grade. In this instance, you must provide an additional SF-50 that clearly demonstrates one year time-in-grade. Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. AND You may qualify based on your experience as described below. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Specialized Experience is defined as: Experience performing a variety of operations in payroll systems, to include timekeeping systems which support payroll and accounting operations; experience analyzing and evaluating payroll entitlements, rules and regulations, and experience providing oral and written communication to answer questions regarding payroll adjustments. You will be rated on the following Competencies for this position: Leadership Strategic Thinking Technical Competence Oral Communication Analysis and Problem Solving Per Office of Personnel Management General Schedule Qualification Policies, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable when documented by satisfactory evidence (e.g., a memorandum from the manager, human resources director, or official documentation such as SF-52, SF-50 documenting an official detail/assignments, or other comparable documentation). The documentation must indicate whether the employee performed the duties full time or, if part-time, the percentage of times the employee performed the additional duties. To receive credit for experience in your resume that is not within the official series and grade level of your position, you must provide official documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp.
This is a non-bargaining unit position. Please read this public notice in its entirety prior to submitting your application. Applications will be considered and referred based on the cut-off date criteria indicated below. 9/04/2025 - Applications received on 8/29/2025 - 9/04/2025 by 11:59 pm 9/11/2025 - Applications received on 9/05/2025 - 9/11/2025 by 11:59 pm 9/18/2025 - Applications received on 9/12/2025 - 9/18/2025 by 11:59 pm 9/25/2025 - Applications received on 9/19/2025 - 9/25/2025 by 11:59 pm 9/29/2025 - Applications received on 9/26/2025 - 9/29/2025 by 11:59 pm Applications received by 11:59 pm on the cut-off dates will be reviewed. If an application is received after the cut-off date has passed, the applicant's resume and any other supporting documentation will be retained and reviewed on the next cut-off date. Applicants will receive a notification regarding their referral status once a qualification determination has been made for all applicants who applied during the cut-off window. Qualified applicants will be referred to the selecting official for further consideration and will be notified once a selection decision has been made. Note: Submitting multiple applications may alter the order in which they are reviewed. Please check the status of your application before submitting a new one by logging into your USA Jobs account and clicking on 'Applications.' VA offers a comprehensive total rewards package: VA Total Rewards Work Schedule: Monday-Friday, Specific tour-of-duty to be discussed with hiring manager. Compressed/Flexible Schedule: May be available with supervisor approval. Telework: May be available with supervisor approval. Duty Location Status: Will work from a VA owned or leased space. Position Description Title/PD#: Supervisory Systems and Procedures Analyst/19503A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required Physical Demands: The work is primarily sedentary. Typically, the employee sits comfortably to do the work; however, there may be some walking and standing required to attend meetings, seminars, and conferences with other VA employees and other government agencies. Some travel to VA field facilities may be necessary. Supervisory Probationary Statement: Applicants selected for this position may be required to serve a one-year supervisory probationary period. Failure to successfully complete the supervisory probationary period will result in the employee being reassigned to a position in the agency of no lower grade and pay than the one the employee left to accept the supervisory or managerial position. Major Duties: Performs advisory duties associated with the management and control of resources or funds within a centralized payroll structure. Serves as a first line supervisor to teams of analysts. Ensures delivery of world-class financial support to both internal and external customers. Outlines policies, program requirements, objectives, and resource limitations regarding various Defense Civilian Pay System reports, Memorandum of Service Level expectations, Roger Software Data reports, Student Loan Repayments, Debt Waiver packets, Reservist Differential Pay and Not To Exceed reports. Monitors and controls the payroll process in the centralized payroll environment by ensuring timely recording, coding, balancing, and scrutinizing for inaccurate accounts or transactions.