Who may apply: Current, permanent DoD Federal Employees in the competitive service, PPP DoD Military Spouse Preference, current DoD VRA employees, Veterans Employment Opportunities Act, Military Spouse, Interagency Career Transition Assistance Plan (ICTAP), PPP applicants. Position location: I&T Directorate, Corporate Systems, ZTEAC Applicants on the Cleveland list may be placed at Bratenahl. This announcement may be used to fill similar positions in the I&T Directorate.
Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. For vacancies below the full-performance level of the position, the basic requirement will be evaluated on a developmental basis. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. Attention to Detail - experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards. Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs. Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience. Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions. One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-11) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized Experience is defined as: Planning and coordinating system changes to automated information systems; participating and evaluating the feasibility of modifying, testing or implementing changes to IT systems and applications; and conducting benchmarks that analyze and predict impacts of software and hardware changes. Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-11 or higher grade in Federal Service. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
Researches and resolves new and existing problems in a systematic and consistent method.
Uses in-depth analysis to identify and size the scope of problems or new approaches being investigated.
Provides technical consultation on selection, implementation, maintenance and evaluation of projects and applies new and evolving technology where appropriate.
Assists with or performs studies to monitor, improve or enhance the effectiveness and efficiency of processes or systems.
Provides support and assistance in corporate initiatives such as the Management Internal Control Programs, Agile Software Development, etc.