Supervisory Program Specialist (Import/Export Document Analyst)

Created at: September 13, 2025 00:10

Company: Animal and Plant Health Inspection Service

Location: Madison, WI, 53701

Job Description:

The Veterinary Services Import/Export Document Analyst (IEDA) provides a variety of program and administrative functions in support of the import and export of animals, animal products, and activities including preparing export certificates, permits, and issuing permits. You will participate, evaluate and direct the management of daily workload of all IEDAs in review of import/export health certificates and permits for completion. See position availability in the Additional Information section.
Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below. TIME-IN-GRADE: Current federal employees applying for a promotion opportunity must meet time-in-grade (TIG) requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled. FOR THE GS-11 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-09 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Making independent decisions related to the international movement of animals and products by researching, interpreting, and applying complex national and international rules, regulations, guidelines, policies, directives, precedence etc., related to import/export applications, permit requests or certificates. Facilitating processes, identifying unacceptable results, recognizing patterns of inappropriate activity, and responding to customer needs in solving problems using general knowledge of animal health terminology and industry practices regulated by import or export programs. Monitoring the progress of work, including adherence to methods and procedures, and prioritization of the work, including the development of assignments and schedules. Recommending strategies for process improvements and business practices designed to improve overall program management and safeguard procedures or Ph.D. or equivalent doctoral degree in Agriculture, Business, Business Administration, Business Management, Communications, Law, Human Resource Management, Industrial Management, Information Technology, Management Information Systems, Organizational Management, Public Administration, Public Affairs, Public Health, Public Relations, or related field of study; or 3 full years of progressively higher level graduate education leading to such a degree; or LL.M. Equivalent combinations of education and experience are qualifying for this grade level. TRANSCRIPTS are required if: You are qualifying for the position based on education. You are qualifying for this position based on a combination of experience and education. This education must have been successfully completed and obtained from an accredited school, college, or university COMBINATION OF EDUCATION & EXPERIENCE AT THE GS-11 GRADE LEVEL: Applicants may have combinations of successfully completed education and specialized experience to meet total qualification requirements. The total percentages must equal at least 100 percent to qualify for that grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The duties may include, but are not limited to:
Supervising subordinates more than 25% of the time including, but not limited to, recruitment, selecting, appraising, rewarding, and addressing performance problems.
Responsible for overall administration of a team of Import/Export Document Analysts, ensuring the proper review of import/export documents, which cover a full range of animals and animal products.
Implement guidance and procedures designed to promote uniform application of Agency policies.
Provides expert technical advice and training to Import/Export Document Analysts, handling the most complex and controversial situations.
Responsible for the training, supervision and oversight of the work of the new IEDAs.
Receives, reviews, and evaluates incoming/outgoing animal, poultry, pet bird, animal germplasm, and animal product import/export certificates and permits for completeness and accuracy.
Prepares certificates and permits in final format for final review and approval by a Veterinary Medical Officer.
Assesses complex interrelations of facts, applying precedence, making variation in procedural approach, and analyzing incomplete or conflicting data with national and international implications.
Monitors the efficiency of animals, animal products, analyzes patterns, and recognizes emerging trends.


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