The Senate Sergeant at Arms is seeking a Senior Technology Solutions Specialist. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/J5NY. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted.
Required Work Experience 5-8 years of related experience. As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role. Desired Qualifications 5+ years of experience in systems architecture and/or IT operations, and have experience with monitoring tools, automation platforms, and cloud technologies. Mastery or expertise in scripting and automation skills in writing PowerShell scripts to automate tasks, perform system administration, and streamline workflows. Mastery or expertise in writing complex SQL queries to retrieve, update, and delete data from relational databases. Ability to work with cross-functional teams and stakeholders to gather requirements and design integration solutions. Continuous learning mindset to stay updated with the latest technologies and tools in application support. Excellent communication skills to effectively convey technical concepts to non-technical stakeholders. Ability to work under pressure and handle multiple support requests simultaneously. Strong analytical, problem-solving, and project management skills. Working Conditions This position directly supports essential services of the U.S. Senate, and this position requires onsite presence in support of the U.S. Senate when in session. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted. The U.S. Senate network cannot be taken offline for maintenance during the workday, or while the Senate is in session. As such, maintenance windows may only occur at night, on weekends, and occasionally on holidays. Employees who perform systems upgrades, maintenance, wiring, backups, support our alternate data centers will have schedules that include working nights, weekends, and holidays. Sedentary with extended periods of sitting and standing.
Researches, evaluates and tests new and emerging technology solutions including creating written evaluation reports to facilitate the process of adding new solutions to supported software and hardware lists for the IT Support Contract (ITSC). Solution categories include desktop and laptop computers including HP Inc and Apple products, displays, printers, scanners, and software. Creates and maintains operating system images and deployments in the modern management solutions supporting our Windows and macOS computers. Develops, evaluates, and tests deployment packages using device management solutions for software, operating system upgrades, patching, and system setting changes. Provides high-tier technical support to users, support vendors and other technical staff and prepares and maintains support documentation. Manages and maintains technology labs and IT demo center assets; procures and inventories new technology assets. Conducts compatibility evaluations of new software versions for applications supported by other CIO groups to ensure no adverse impact to the operating system or other applications. Other duties as assigned.