Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
FOR ALL IT POSITIONS: To qualify, you must have IT-related experience demonstrating each of the four competencies listed below. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the requirements for all IT positions to qualify for the SV- I Pay Band (equivalent to GS-13), you must have one year of specialized experience at the SV-H or GS-12 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Administered multi-cluster Red Hat OpenShift platforms and Advanced Cluster Management, performing deployment, configuration, performance monitoring, and troubleshooting using Loki logging stack, TTY, TMUX, and CLI tools. Managed OpenShift Data Foundation (Ceph, Nooba) and multi-cluster orchestration; administered PostgreSQL databases and Grafana analytics to support enterprise storage, data integrity, and visualization. Applied advanced Red Hat OpenShift Advanced Cluster Security methods to ensure compliance, mitigate vulnerabilities, and protect containerized systems. Deployed and maintained Ansible Automation Platform; developed automation and self-healing playbooks to streamline operations, improve reliability, and reduce downtime. In addition to the requirements for all IT positions to qualify for the SV- J Pay Band (equivalent to GS-14), you must have one year of specialized experience at the SV-I or GS-13 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Administered multi-cluster Red Hat OpenShift platforms and Advanced Cluster Management, performing deployment, configuration, performance monitoring, and troubleshooting using Loki logging stack, TTY, TMUX, and CLI tools Designed and administered multi-cluster Red Hat OpenShift container platforms and Advanced Cluster Management, performing deployment, configuration, monitoring, and troubleshooting. Maintained clusters using Loki logging stack, TTY, TMUX, and OpenShift Command Line tools. Designed and administered OpenShift Data Foundation (ODF), specifically Ceph and Nooba services; Managed the ODF Multi-cluster Orchestrator and ODF Client. Applied Red Hat OpenShift Advanced Cluster Security procedures to maintain compliance and address vulnerabilities. Designed, deployed, and administered Ansible Automation Platform; created automation and self-healing playbooks. Administered PostgreSQL databases and Grafana interactive visualization application. Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement. If interested, please email your resume to: IT.TSD2025@tsa.dhs.gov & reference "Announcement Vacancy Number 12801149."
These vacancies will be filled through DHS/TSA's Direct-Hire Authority pursuant to TSA MD 1100.30-26. Under the Direct-Hire Authority, category grouping and Veterans' Preference does not apply. This Information Technology Cybersecurity Specialist positions is located in the Department of Homeland Security (DHS), Transportation Security Administration, Information Technology, Technology Solutions Division, Credentialing Systems Operations & Management Branch. Duties include but are not limited to: Provides comprehensive technical advice in the planning, implementation, operation, upgrade and maintenance of hardware devices and applications. Plans and schedules the installation of new or modified hardware and operating systems and applications software. Manages systems resources including performance, capacity, availability, serviceability, and recoverability. Install and configure commercial off-the-shelf (COTS) applications and software/hardware enhancement products. Develops, interprets, plans, and applies policy, process, procedure, and strategy in the delivery of multi-discipline IT services required to achieve data and system integration/inoperability for assigned systems and applications. Resolves hardware/software interface and interoperability problems Develops and implements system diagnostic and maintenance tools to ensure the availability and functionality of systems required to support organizational objectives. If interested, please email your resume to: IT.TSD2025@tsa.dhs.gov & reference "Announcement Vacancy Number 12801149."