You will serve as an EMERGENCY CONSOLIDATED DISPATCHER (OA) in the Provost Marshall Division of MARINE CORPS BASE. his Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, HOW TO APPLY, and WHAT TO EXPECT NEXT sections below for instructions.
GS-05: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-04 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: recording pertinent data, events, and logs; and initiating pre-arrival instructions to callers for fire, medical, police and other emergencies and/or non-emergencies. GS-06: Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: receiving and processing incoming fire alarms, 911 calls, and emergency and non-emergency requests for services for police, fire, and medical incidents. This position requires the ability to type at least 40 words per minute. Your response to the typing skill question on the Occupational Questionnaire will be used in your qualification determination. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive all emergency and non-emergency calls for assistance for (fire, police, ambulance and others) on the radio and/or telephone, Base 911, Sprint E-911.
You will assist callers on Telephone for Deaf Deficient (TDD), 911 ATT and administrative lines.
You will determine the nature and type of the problem/emergency, and the type of emergency equipment needed for initial response to the location of the incident.
You will scan charts, grid maps, and computer monitors to determine what units are available to respond to the emergency.
You will operate Computer Aided Dispatch (CAD) system and other computer equipment.