Dispatcher (Public Safety)

Created at: September 23, 2025 00:02

Company: Interior, Bureau of Indian Affairs

Location: Fort Washakie, WY, 82514

Job Description:

This position is located with the Bureau of Indian Affairs, District 5-Wind River Agency in Fort Washakie, Wyoming. This critical/sensitive position serves in a Law Enforcment Communications Center. The incumbent reports to the OJS Lead Dispatcher or designee. This is a Bargaining Unit position, for more information see USA Jobs What are bargaining units?
EXPERIENCE AND EDUCATION REQUIREMENTS: GS-04: To qualify at the GS-04 grade level you must meet ONE of the following criteria: A. General Work Experience: One year of general work experience that is progressively responsible clerical, office, or other work that demonstrates or reflects the ability to acquire the particular knowledge and skills needed to perform the duties of the position. OR: B. Education: 2 full academic years (60 semester hours or 90 quarter hours) of education beyond high school level at an accredited college or university. OR: C: A combination of experience and education that totals 100% of the requirement. GS:-05: In addition to meeting the experience at the lower grade levels, to qualify at the GS-05 grade level you must meet ONE of the following criteria; A. Specialized Experience: One year of specialized experience at or equivalent to the GS-04 grade level transmitting and receiving law enforcement communications traffic via radio net control. experience at this level may include answering and disseminating law enforcement and emergency information by telephone; updating logs and files of complaints, police actions, and related reports; and operating law enforcement information systems. OR: C. A combination of experience and education that totals 100% of the requirement. GS-06: To qualify for the GS-06 grade level, you must have one-year specialized experience at or equivalent to the GS-05 grade level performing the following: 1) Receive and transmit law enforcement communications on a multi-frequency radio network; 2) navigating the National Crime Information Center (NCIC) database; and 3) maintaining records of radio transactions, law enforcement actions and reports. Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee", meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. The incumbent is subject to mandatory callbacks and extensions of shift. Position is sedentary with high amounts of mental stress and fatigue. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of voice in vocal communications for hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment, and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. All qualification requirements must be met by the closing date of this announcement. Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date. Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Additional selections may be made from this announcement if identical vacancies occur in the same location within 90 days from the closing date.
The incumbent contributes to this mission by performing assigned job responsibilities in a manner consistent with total quality management principles that promote peak performance and services delivery to our client Indian population. This position serves in a Law Enforcement Communications Center that provide the following services. Provide full services 24-hours/day, seven days a week. Maintain full on-site access (query and input) to NCIC/NLETS criminal history repositories. Is a public emergency answering point for an Agency area with full emergency response responsibility. Provide Emergency Medical Dispatching (EMD) by personnel certified by a nationally recognized entity. Serve multiple jurisdictions and/or agencies.


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