IT Specialist (ENTARCH)"Infrastructure and Database Engineers", GS-2210-14

Created at: September 23, 2025 00:03

Company: Federal Student Aid

Location: Atlanta, GA, 30301

Job Description:

There are three positions located in the Chief Technology Office Technology Operations Division. The Chief Technology Officer is responsible for providing information technology services for all FSA systems, promoting the effective and secure use of technology to achieve FSA's strategic objectives through sound planning, investments, integrated technology architectures and standards, effective systems development, production support, and cybersecurity services.
Minimum Qualification Requirements You may meet the minimum qualifications for the GS-14, if you possess the specialize experience below. Specialized Experience for the GS-14 One year of experience in either federal or non-federal service that is equivalent to at least a GS-13 performing two (2) out of three (3) of the following duties or work assignments: Experience as an individual contributor in a multi-disciplinary project involving the design, development, and implementation of a new system or a major enhancement to an existing IT system. Experience serving as an engineer or senior software developer, overseeing internal and external software development, testing, integration, and operation. Experience communicating technical concepts to non-technical audiences and translating business requirements into technical user stories. Basic Experience Requirements You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Knowledge, Skills, and Abilities (KSAs) - Information Technology Specialist (ENTARCH) GS-2210-14 The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement). Knowledge of enterprise architecture and project management principles to develop and maintain organization-wide IT standards. Skill in evaluating and improving IT systems and programs using quantitative and qualitative methods. Ability to provide technical guidance and maintain secure, high-availability data center and network infrastructure. 4. Knowledge of advanced IT concepts and practices to develop and interpret strategies, policies, and service delivery. 5. Ability to analyze, design, implement, and manage enterprise IT frameworks that align technology with organizational goals. 6. Skill in communicating, presenting, negotiating, and collaborating effectively across diverse perspectives.
APPLICATION LIMIT: This vacancy announcement is limited to the first 200 applications received and will close at 11:59PM Eastern Time on the day that we receive the 200th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application. As an Information Technology Specialist (ENTARCH)- "Infrastructure and Database Engineers", GS-2210-14, you will be responsible for: Developing network solutions for all assigned networks, e.g., Federal Taxpayer Information Infrastructure, Next Generation Data Center, Next Generation Data Center cloud, and conducts technical analysis, plans local area networks (LANs) and wide area networks (WANs) architecture, aligning IT network strategy plans, and systems with the mission goals, structure, and processes of the agency. Making recommendations regarding optimization commercial MTIP and MPLS lines and advances configuration parameters which enhance network security. Performing assessments which typically involve extensive coordination and have a substantial effect outside the agency. Providing recommendations and work products associated with long-range plans, forecast program requirements, development of measurement concepts, and resolution of critical problems concerning the program objectives. Managing network assets and overseeing the maintenance of network inventory through reviews of orders and requested changes, revisions of inventory records, and technical validation of invoices. Developing and maintaining business, systems, and information processes to support enterprise mission needs; developing information technology (IT) rules and requirements that describe baseline and target architectures (Securely Provision). Serving as an FSA technical expert providing recommendations for architectural oversight, management, and implementation of network services for FSA to deliver services or in the data processing of Title IV aid programs. Building new applications principally in the Cloud and moving legacy data center applications to the cloud. Engaging with technology leaders, business partners, and contractors who ensure operational requirements and needs are being met. Inputting design and technical documentation, reviewing final documentation, and through leadership, ensuring an enterprise network operations engineering framework is being met.


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