As an IT Specialist (INFOSEC)-Agency Official Title: Fraud Investigator, you will serve as a fraud investigator and perform analyses pursuant to investigations of identity fraud this includes identity fraud detection, mitigation, prevention controls, and investigative functions. We are currently filling one vacancy, but additional vacancies may be filled as needed.
For each job on your resume, provide: the exact dates you held each job (from month/year to month/year) number of hours per week you worked (if part time). If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. For a brief video on creating a Federal resume, click here. The GS-13 salary range starts at $105,383.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected. To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service. Applicants applying for the GS 13 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS 12 level in the Federal service as described below: IT Specialist competency requirements: Attention to Detail - This skill is generally demonstrated by assignments where the applicant ensures that activities, services, or products reflect organizational goals and objectives. Customer Service - This skill is generally demonstrated by assignments where the applicant confers with users to evaluate the effectiveness of, or identify the need for, computer programs or management systems. Oral Communication - Oral Communication - This skill is generally demonstrated by assignments where the applicant participates or represents the organization or clients at briefings, meetings, or conferences. Problem Solving - This skill is generally demonstrated by assignments where the applicant evaluates the efficiency or effectiveness of organizational programs, projects, or operations. To qualify, you must have one (1) year of specialized experience. Specialized experience is defined as: Experience utilizing hands- on investigative skills in complex digital fraud environments to reflect digital identity and modern fraud typologies such as synthetic identities, social engineering, credential compromise, account take-over; Experience performing highly complex information technology (IT) work primarily involving design, development, testing, and evaluation of information security/cybersecurity activities as it relates identity fraud investigations; Experience collecting, identifying, and analyzing data and evidence for use in tracing the source(s) of actual or attempted identity fraud; Experience owning end-to-end investigations, including identifying entry points, conducting root cause analysis, and recommending or contributing to countermeasures or system improvements; Experience collaborating with engineering, product, legal, and policy teams in ambiguous and evolving environments by navigating and investigating gray areas and contributing to fraud prevention strategy. Candidates should be committed to improving the efficiency of the federal government, passionate about the ideas of our American republic, and committed to upholding the rule of law and the United States Constitution. The following four (4) short free-response questions are optional: How has your commitment to the Constitution and the founding principles of the United States inspired you to pursue this role within the federal government? Provide a concrete example from professional, academic, or personal experience. In this role, how would you use your skills and experience to improve government efficiency and effectiveness? Provide specific examples where you improved processes, reduced costs, or improved outcomes. How would you help advance the President’s Executive Orders and policy priorities in this role? Identify one or two relevant Executive Orders or policy initiatives that are significant to you, and explain how you would help implement them if hired. How has a strong work ethic contributed to your professional, academic or personal achievements? Provide one or two specific examples, and explain how those qualities would enable you to serve effectively in this position.
Identity Fraud Investigations and Adjudication Conducts complex investigations into potential and confirmed cases of identity fraud, account takeovers, and synthetic identity fraud. Utilizes various data sources and analytical tools to conduct case- and group-level investigations (ranging from single accounts to clusters of thousands). Analyses and Investigations involve detecting and evaluating identity fraud and attempted identity fraud associated with federal IT systems and identification and collection of electronic evidence for use in tracing and identifying the source(s) of actual or attempted identity fraud. Serves as an authority on a diverse range of highly technical and complex identity fraud analytics and investigations concepts, practices, and tools as well as more widespread information security, cybersecurity, and identity fraud issues impacting TTS software as a service applications. Contributes to, updating, and maintaining information identity fraud investigations standard operating procedures; conducting fraud analytics functions in accordance with standard operating procedures and industry best practices; preparing and maintaining case notes; and conducting fraud investigations–to include interviewing subjects–in accordance with standard operating procedures and industry best practices. Project Leadership Plans, develops, and executes large scale identity fraud related cybersecurity and fraud investigations projects that transform the manner in which work is accomplished. Provides expert technical advice, leadership, and direction on all assigned identity fraud analysis and investigations related initiatives for the improvement of associated program operations. Implements new insights into IT identity fraud project analytics and investigations practices and operations and applies innovative cybersecurity and identity fraud solutions (i.e., IT software, applications, programs, and/or services) to implement new/cutting-edge program practices, procedures, and processes. Reviews projects for technical feasibility and adherence to project goals and objectives. Cross-Functional Teamwork Participates in cross-functional team work contributing to development of innovative identity fraud related cybersecurity and cloud-based data analytics processes and services. Evaluates and makes recommendations for improvements to team practices, and ensures compliance with standards. Relationship Management Serves as a liaison establishing and maintaining mutual understanding and cooperation with high-ranking stakeholders within TTS and partner agencies to convey information regarding identity fraud related cybersecurity and cloud-based data analytics and fraud investigations activities.