Even technology companies need tech support. You know, someone to keep things running smoothly - both behind-the-scenes and customer facing. This is where you come in. The backbone to our backbone. Our Technology team is looking for a rock star Desktop Support Analyst to provide high value services to our customers, adding value and efficiency in their use of technology.  We find the right solutions and enable high performance. 
At Accenture we’ve created amazing spaces called Solution Bars where customers can find a team of IT support advisors - a one-stop shop to find the answers you are looking for.
We envision, advise, fix, train, create, innovate, and collaborate with hyper speed and scale. The driving force behind it all? Our people.
A day in the life
Our team environment consists of a walk-up Tech Bar and virtual support across North America offering high value services.  This role is based out of Seattle, Washington with work in Kirkland and Redmond when needed
Working with a team of motivated and engaged super technologists, driving high performance and morale.
Support in areas of incidents, and high value services with a focus on customer experience
Building authentic, positive, trust-based relationships with all key-stakeholders
Become the Technology Services customer champion in all respects to deliver customer excellence
Proactively seeking opportunities to meet or exceed the quality and consistency of service delivery for our customers, escalating only when necessary
Supporting projects and initiatives that impact large groups of people across the US.
Your journey at Accenture is premised on continually learning and growing - technically, personally and professionally.
Embracing, supporting and cultivating the diversity that knits our teams together.  We are powered by our diversity.