Created at: September 30, 2025 00:00
Company: Army National Guard Units
Location: Raleigh, NC, 27561
Job Description:
THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a SURVIVOR OUTREACH SERVICES COORDINATOR (TITLE 32), Position Description Number D2019000 and is part of the NC G1, National Guard (G1-SSS / MD 1325-920). POSITION MAY BE SUBJECT TO WORK WEEKENDS, TRAVEL AND ON CALL DUTIES.
Military Grades: Enlisted (E7 to E9), Warrant Officer (WO1 to CW4), or Officer (1LT to CPT) Minimum Requirements: Experience, education, or training which provided a general knowledge of principles of organization, management, and administration. Experience using computer and automation systems. SPECIALIZED EXPERIENCE: Must have at least 24 months experience, education or training in program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions. Experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations. Experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures. Experience preparing written communications and oral presentations.
As a SURIVIOR OUTREACH SERVICES COORDINATOR, GS-0301-11, you will provide support services to survivors of Soldiers who have fallen in combat as well as support to the survivors of all Soldiers who have passed while on duty; provide short term and long-term case management, (network of providers); benefits counseling; financial planning; legal assistance; personalized, integrated web-based support; one-stop service provider; service delivery based on specific individual needs; support as long as the family member wants/needs support; coordinator will provide awareness education to the military community about the needs of survivors and maintain linkage between survivor and the Army; program effectiveness significantly impacts force readiness and the quality of life for military beneficiaries; perform under the supervision of their perspective state G-1, The Army National Guard Family Morale Welfare/Recreation Command; ARNG sets the overall objectives and resources available; collaborate in developing deadlines, approaches to unusual/ particularly sensitive problems; responsible for coordinating recommendations, actions with counterparts in higher/lower echelons within Army, Department of Defense, Department of Veteran Affairs, other federal agencies, state and local government officials, representatives of private industry contractors; recommendations/conclusions presented by the employee are reviewed only for compatibility with policy objectives, program goals and are normally accepted without significant change; coordinate/ maintain professional standards of service and ensures that SOS program functions are carried out in accordance with governing laws, policies, regulations, professional standards of service; conduct research on emerging service configurations and service delivery methods; develop working relationships with a broad range of Department of Defense agencies, the Veterans Administration, Veteran Service Organizations, community and service organizations; identify needs of survivors of fallen soldiers while brokering resources to meet their needs; plan for and effectively uses fiscal resources allocated to the SOS program; in the absence of a state Casualty Manager, be assigned as the states Supervisory Casualty Operations Manager. POSITION MAY BE SUBJECT TO WORK WEEKENDS, TRAVEL AND ON CALL DUTIES.