About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the RESOURCE MANAGEMENT OFFICE.
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 10/08/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Applicants must have 5 years of responsible experience of network systems, planning, testing, operating, and maintaining network services. Understanding of the organization's network architecture, topology, and protocols to plan, design, develop, and support functional requirements. Adept at problem resolution techniques and tools sufficient to resolve more complex issues and develop supportable solutions which enhance organizational and customer needs. Ability to analyze existing functional IT networks, identify potential weaknesses, and proactively develop comprehensive upgrades or enhancements. You must be physically able to lift and carry equipment up to 60 pounds. Must satisfactorily complete a Secrete Security clearance and pre-employment physical and a drug test. Information Assurance certification is a condition of employment; incumbent must achieve the appropriate IA certification within 6 months of assignment. You will be evaluated on the basis of your level of competency in the following areas:
Systems administrator for the commercial network of the Force Support Squadron (FSS) information systems, ensuring FSS local and wide area network (LAN/WAN) systems, referred to as the FSS.net comply with legal and regulatory requirements and meet customer needs. Under supervisor supervision manages all aspects of this enterprise network to include SSL protocols, topologies, and communications, thus ensuring availability, integrity, efficiency, and reliability of services. Must have conceptual knowledge of Point-of-Sale Systems (POS) and functional systems for example Aloha, RecTrac, Cyberian, SolarWinds Helpdesk, Webservers, and Domain Controllers. Reviews, organization mission, functions, and manning to identify requirements and initiates requests for additional resources to ensure success in meeting goals and objectives. Provides on-going technical support and training to customers on IT equipment within the scope of ownership to ensure proper functional use of equipment and programs to preclude undue interruptions to IT services on the FSS.net. Adjust security appliances to accommodate DMZ, VLANs, Firewall rules and all other necessary modifications to comply with current network security policies and PCI Compliance and network standard practices. Under supervisors' supervision participates with managers, computer users, and others to analyze established systems to determine reliability, productivity, and user friendliness of those systems. Responds to trouble reports by analyzing problems, providing solutions, and recommending actions necessary to avoid future difficulties, such as enhancing, replacing, or modifying existing programs or applications. Identifies potential performance or capability problems and reports to supervisor. Coordinates efforts and works closely with customers, support personnel, and commercial vendors to resolve network, hardware, and software issues. Provides backup capabilities for systems management/administration, to include functions at unit-level within the following capacities: Functional Systems Administrator (FSA), Computer Support Technician (CST), Information Technology Equipment Custodian (ITEC), Cybersecurity Liaison (CL), PCI Compliance Manager, Juniper Network Certified Internet Associate-Security (JNCIA-SEC) and Juniper Security, reports any issues to supervisor. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12807577