Immigration Services Officer

Created at: September 30, 2025 00:48

Company: Citizenship and Immigration Services

Location: Boston, MA, 2101

Job Description:

Protect the homeland and defend your culture. Join USCIS, America's front line defense against illegal foreign infiltration and fraud,. As an Immigration Services Officer, you may conduct in-person interviews to adjudicate applications for immigration benefits and assist other federal agencies in identifying those who pose a threat to national security and public safety.
Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants. This announcement is issued under the Direct Hire Authority to recruit for positions for which the Department of Homeland Security, U.S. Citizenship and Immigration Services, has a critical hiring need. GS-05: You qualify at the GS-05 level if you possess three (3) years of general experience, one (1) year of which was equivalent to at least the GS-04 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Analyzing problems, gathering pertinent data and recognizing solutions; Planning and organizing work to ensure timely completion; Communicating clearly, both orally and in writing. OR You may substitute successful completion of a Bachelor's degree or a full 4-year course of study in any field leading to a Bachelor's degree for the experience required at the GS-05 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours. GS-07: You qualify at the GS-07 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-05 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Performing preliminary examinations of applications and petitions for immigration benefits, evaluating evidence and drafting appropriate correspondence; Ensuring required supporting documentation is included in application package(s) and applying necessary immigration laws, policies and procedures; Reviewing immigration benefit applications to determine adjudicative decision. OR You may substitute successful completion of one year of fulltime graduate education for the experience required at the GS-07 level. This education must have been obtained from an accredited college or university and demonstrate the skills necessary to do the work of the position. Check with your school to determine how many credit hours comprise a year of graduate education. If that information is not available, use 18 semester or 27 quarter hours. OR You may also substitute superior academic achievement for the experience required at the GS-07 level. You must have completed the requirements for a Bachelor's degree from an accredited college or university with either: (1) class standing in the upper third of a graduating class or major subdivision; or, (2) a grade point average of 3.0 or higher on a 4.0 scale based on four (4) years of education or the final two (2) years; or, (3) a grade point average of 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in the major field or the required courses in the major field completed during the final two (2) years of the curriculum; or, (4) membership in a national scholastic honor society. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that when you submit your responses and appropriate documentation it is received prior to the closing date of the announcement. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
These positions will be located at multiple locations in Field Operations Directorate and Service Center Operations Directorate
The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
Conduct thorough and meticulous reviews of applications for immigration benefits to ensure compliance with all applicable laws, regulations, and policies.
Conduct in-person interviews to elicit information or statements to assess credibility and identify inconsistencies. Prioritize national security, public safety, and the integrity of the immigration system by adhering to rigorous vetting standards.
Exercise judgment and discretion in evaluating eligibility criteria, verifying documentation, and identifying potential fraud or misuse of immigration programs.
Uphold the administration's commitment to enforcing immigration laws, promoting lawful pathways, and ensuring that benefits are granted only to individuals who meet the established requirements and contribute to the nation's security and prosperity.
Use government systems to perform security checks in accordance with all applicable DHS/USCIS laws and policies; conduct file searches for aliases, dates of birth, and criminal behavior.
Write well-organized, logical, often complex legal decisions and opinions that are clear, consistent with adjudicative standards and legislation, and are applicable to the facts of the case or which communicate USCIS policies and procedures.
Complete and update administrative reports, systems, and security reporting requirements in accordance with applicable regulations and procedures.
Research and interpret sources including immigration laws and regulations, operating instructions, legislative history, precedent decisions, state and local laws, and international treaties to determine adjudicative decision.
Plan and conduct independent research concerning the eligibility and entitlement of persons seeking benefits, employment, and/or legal status under the Immigration and Nationality Act as amended.
Provide direct support and assistance to US Customs and Border Protection (CBP) and US Immigration and Customs Enforcement (ICE) personnel and officials of other federal agencies.


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