Serves as a Biomedical Equipment Support Specialist (BESS) specialized in information systems within the Healthcare Technology Management (HTM) Department at the Durham VA Health Care System. Works in support of the medical equipment management program. In addition to duties at the full performance level, the BESS maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software. The 2-page Resume requirement does not apply to this job series.
Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. And Education, Experience, or Certification: Associates or higher degree in the biomedical technology or biomedical engineering field; OR Associates or higher degree in electronics, a field of information technology, or engineering (other than biomedical engineering) AND 1 year of creditable experience; OR Completion of the Department of Defense (DOD) biomedical equipment technician training program; OR Completion of a DOD training program in repair and maintenance of electronic systems or information technology AND 1 year of creditable experience; OR Completion of a biomedical engineering technician or Healthcare Technology Management (HTM) certificate program that included and internship or apprenticeship; OR Completion of a biomedical engineering technician or HTM certificate program that did not include and internship AND 1 year of creditable experience; OR Hold or having ever held certification as a Certified Biomedical Equipment Technician (CBET), Certified Radiology Equipment Specialist (CRES), Certified Laboratory Equipment Specialist (CLES), or Certified Healthcare Technology Manager (CHTM). Continuous maintenance of certification is not required throughout VHA employment. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Creditable Experience: Experience must be acquired after education. Preferred Experience: Hands-on experience in managing and maintaining servers and networks, diagnostic software, virtual platforms, and clinical applications software. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. VA Handbook 5005, Part II, Appendix G49.The full performance level of this vacancy is GS-12. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
Duties include, but are not limited to: Manages and maintains medical servers and networks, diagnostic software, virtual platforms, and clinical applications software Manages projects involving medical equipment and clinical systems, to include procurement, installation, and maintenance Manages hardware components of virtual servers, physical servers, and medical workstations Facilitates operating system updates, upgrades, and virus protection Identifies, troubleshoots, and completes corrective action for issues related to networked medical equipment and clinical systems Evaluates compatibility and adaptability of medical equipment and clinical systems to integrate with the electronic health record or other clinical systems Reviews, coordinates, and implements available software patches, updates, and system/data backups with staff and manufacturers Coordinates, implements, and manages cybersecurity measures and disaster recovery plans Effectively responds to, investigates, and documents cybersecurity incidents involving medical equipment and clinical systems Responds to and remediates hazard alerts, recall notifications, and incidents concerning medical equipment and clinical systems. Documents all actions in the appropriate system. Monitors cybersecurity metrics, and initiates corrective action to address deficiencies Complies with the facility's medical device protection program. Ensures networked medical equipment and clinical systems are inventoried in the appropriate database Serves as a subject matter expert on assigned committees, projects, and workgroups Manages the lifecycle of medical equipment and clinical systems Troubleshoots medical equipment and clinical systems using a variety of technical data and completes corrective action Performs incoming inspections and planned maintenance on medical equipment and clinical systems Documents all work in the Computerized Maintenance Management System (CMMS) Utilizes test equipment in accordance with manufacturer instructions Provides customer support to staff, evaluates issues and needs, responds with solutions, and keeps customers abreast of status Educates staff on the safe operation and user-level maintenance of medical equipment and clinical systems Serves and a Contracting Officer's Representative (COR) and/or purchase card holder Develops documentation to purchase commodities and/or vendor services. Manages, monitors, and evaluates contractor performance and addresses issues or deficiencies Complies with applicable standards, policies, procedures, and regulatory requirements Provides guidance and mentorship to expand professional knowledge and enhance technical skillsets Maintains and enhances knowledge in technological advancements through professional development and technical training Work Schedule: 7:30 am - 4:00 pm, Monday - Friday Compressed/Flexible: Not authorized Telework: Ad Hoc Virtual: This is not a virtual position. Functional Statement #: 00000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized