Social Worker (Program Coordinator)-Community Residential Care Coordinator

Created at: October 11, 2025 00:19

Company: Veterans Health Administration

Location: Muskogee, OK, 74401

Job Description:

Incumbent will act as the Community Residential Care Social Work Program Coordinator for the Eastern Oklahoma VA Health Care System. Community Residential Care (CRC) facilities within the EOVAHCS are privately or publicly owned residences or group living facilities situated in the community. These facilities offer room, board, supervision, and assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs) in a supportive, home-like environment.
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfathering Provision. The following is the standard grandfathering policy for all title 38 hybrid qualification standards. Please carefully review the qualification standard to determine the specific education and/or licensure/certification/registration requirements that apply to this occupation. All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series and grade held, including positive education and licensure or certification that are part of the basic requirements of the occupation. For employees who do not meet all of the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Such employees in an occupation that requires a licensure or certification, may be reassigned, promoted up to and including the full performance (journey) level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all of the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. If an employee who was retained in an occupation listed in 38 U.S.C. § 7401(3) under this provision leaves that occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation. NOTE: If social workers covered under the grandfathering provision of the 1991 Federal law regarding licensure or certification of VHA social workers leave the GS-0185 social work series, they lose the grandfathering protection. If they choose to return at a later date to the GS-0185 series, they must be licensed or certified to qualify for employment as a social worker Grade Determinations: Social Worker (Program Coordinator), GS-12 Experience and Education. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Knowledge of program coordination and administration which includes consultation, negotiation, and monitoring. (b) Knowledge and ability to write policies, procedures, and/or practice guidelines for the program. (c) Ability to supervise multidisciplinary staff assigned to the program. (d) Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s). (e) Ability to provide training, orientation, and guidance within clinical practice. Preferred Experience: Clinical Social Worker with experience working with clients with mental illness preferred. Experience with program development, management and organizational skills preferred. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-12. Physical Requirements: Must be in overall good health, able to sit at a desk working at a computer, engage in light to moderate physical activity including sitting, walking, driving, bending, and carrying supplies. Social Worker must be able to perform primarily light and sedentary duties with occasionally moderate physical demands, exercise patience, and control emotions, with reasonable accommodation, if necessary, without endangering the health and safety of the social worker or others. This position requires a valid state driver's license and local travel to provide community-based care to Veterans. The position requires significant travel in the community, using a government vehicle or other individual arrangements, to meet with representatives/stakeholders who aid and support Veterans in Medical Centers, Community Clinics, etc. This position also requires close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; and repetitive motions of the wrists, hands, and/or fingers.
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The CRC Coordinator establishes and maintains rapport with Veterans and their family members/significant others, VA staff, other government and community agencies, CRC Sponsors, and the community. The CRC Coordinator is responsible for outreach and networking and recruiting CRC sponsors. The incumbent acts as a liaison between VA and community resources, including outreach, networking, and public relation duties as needed. The incumbent serves as liaison for Veterans managing care between VA, CRCs, and other involved parties. Facilitates the most appropriate use of VA, other government agencies, and community resources on behalf of beneficiaries, developing and coordinating procedures for use of these services. Develops working relationships and agreements with other organizations having responsibilities for the same patient population. Maintains a current and productive network of referral resources. Make provisions for referral services to and from other agencies, community resources (i.e., nursing home, shelter, rehabilitation etc.), and other Governmental agencies to resolve problems. Provides oversight for CRC staff and their use of community resources and linkages. Provides oversight to CRC program staff and serves as subject matter expert on CRC assessments and interventions. Gathers data and interviews Veterans and their family members/significant others to assess the Veteran's situation, presenting problems and their causes, and the impact of such problems on the Veteran's functioning and health as part of a comprehensive psychosocial assessment. Interprets and explains VA and community treatment options and available resources. Has the ability to serve and provide oversight to those who serve Veterans who tend to have frequent and severe crises, lack family or an adequate community support network, be poor at self-monitoring, frequently fail to comply with instructions and treatment, or have significant deficits in coping skills and require continuing professional psychosocial support. Receives and completes requests for services (consults) using advanced practice skills and expertise. Provides consultation to Social Workers, interdisciplinary team members, and staff from other government and community agencies. Is responsible for development and maintenance of professional standards of practice and educating others about them. Develops psychosocial treatment plans in coordination with interdisciplinary team members, including goals for psychosocial clinical treatment. Using known available resources and Veteran assessment, makes initial and continuing decisions regarding use of VA and non-VA services and referrals. Arrives at a reasoned conclusion as to the preferred course of agency action. Provides independent consultation and makes recommendations on course of treatment. Leads treatment with appropriate actions and follow up using advanced practice skills, professional judgment and clinical expertise regarding the Veteran's self-care capability, the family support system, the Veteran's health care needs and possible consequences. Provides oversight and guidance to CRC staff providing treatment to Veterans in program. The incumbent provides administrative and clinical supervision to senior social workers (case managers) assigned to the program to include performance appraisals, approval of time and leave, and will provide support and guidance to the staff as indicated. Work Schedule: Monday-Friday, 8:00am-4:30pm Telework: Situational (Ad Hoc) Virtual: This is not a virtual position. Functional Statement #: 623-53940-0 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized


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