This position serves as the Associate Chief Information Officer (ACIO) for Digital Services and reports to the Deputy Administrator, Technology Services within the Treasury Common Services Center (TCSC) with technical direction from the Deputy Assistant Secretary for Information Systems and Chief Information Officer (CIO) for the U.S. Department of the Treasury.
To qualify for the position of Associate Chief Information Officer (ACIO) for Digital Services, you must meet the following requirements: RESUME: To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQs) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Your resume must demonstrate possession of the knowledge, skills, and abilities essential to fulfill executive responsibilities typically required in SES positions, including: Directing the work of an organizational unit; Accountability for the success of one or more specific programs or projects; Monitoring progress toward organizational goals and periodically evaluates and makes appropriate adjustments to such goals; Supervising the work of employees (other than personnel assistants) at least 25% of the time; or Exercising important policy-making, policy-determining, or other executive functions Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you do not need to respond to the ECQs. Instead, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES. EXECUTIVE CORE QUALIFICATIONS (ECQs): By statute, OPM prescribes Executive Core Qualifications (ECQs) for the appointment of career SES members. The ECQs were designed to evaluate executive experience and not technical expertise. The following ECQs provide the focus for certification of executive core qualifications for initial appointment to the Senior Executive Service. Your two-page resume should show that you possess the Executive Core Qualifications. ECQ 1 - Commitment to the Rule of Law and the Principles of the American Founding: Demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. Leadership Competencies: Knowledge of the American System of Government, Commitment to the Rule of Law, Civic-Mindedness. ECQ 2 - Driving Efficiency: Demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. Leadership Competencies: Fiscal Responsibility, Managing Resources, Leveraging Technology. ECQ 3 - Merit and Competence: Demonstrated knowledge, ability, and technical competence to effectively and reliably produce work that is of exceptional quality. Leadership Competencies: Technical Skill, Problem Solving, Agility and Resilience. ECQ 4 - Leading People: Demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. Leadership Competencies: Accountability, Developing Others, Executive Judgement. ECQ 5 - Achieving Results: Demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Leadership Competencies: Operational Mindset, Innovation, Strategic Thinking. FUNDAMENTAL COMPETENCIES: The following competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Written Communication, Integrity/Honesty, Continual Learning, and Public Service Motivation. Additional information about the SES and ECQs can be found on the Office of Personnel Management (OPM) SES Website: Executive Core Qualifications. TECHNICAL QUALIFICATIONS (TQs): In addition to the ECQs, candidates must address Technical Qualifications (TQs). TQs are designed to assess an applicant's experience relevant to the specific position requirements. All applicants must clearly demonstrate in their two-page resume, experience and accomplishments related to the TQs below: TQ 1 - The applicant has expert experience leading public web services and a thorough understanding of how content management, cloud hosting and content delivery are administered in a 24/7 environment to deliver a successful forward-facing web program. TQ 2 - The applicant has expert experience leading low-code SaaS application platforms and a thorough understanding of agile software delivery, DevOps UX/UI and reusable component libraries gained at the enterprise level in an organization of similar size, scope and scale as the United States Department of the Treasury. TQ 3 - The employee possesses a mastery of management and organizational principles and practices along with a comprehensive knowledge of planning, programming, and budgeting related to Digital Services. Knowledge of planning, acquisition, and management processes to oversee long-range (5 year) and near term (1-2 year) Digital Service objectives. There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs). Only the required 2-page resume will be considered.
Directs the Digital Services portfolio and related technology programs encompassing business process reengineering, application development and delivery, systems training, requirements management, systems integration, and quality assurance. Represents the Deputy Administrator internally and externally on assigned areas of responsibility. Leads strategic and operational planning across digital services, including capital planning and investment control, workforce planning, policy and standards development, resource and knowledge management, enterprise architecture, auditing, and information security management. Ensures Treasury's digital modernization aligns with the 21st Century Integrated Digital Experience Act (IDEA), focusing on resource optimization and a streamlined, customer-centric online experience. Applies expert knowledge of Treasury's mission, culture, and statutory framework to ensure effective program results. Identifies and resolves organizational or cultural challenges arising from new or evolving programs or policies. Directs enterprise-wide change management, organizational development, problem solving, facilitation, communications, customer engagement, and conflict resolution to achieve targeted outcomes and successful program implementation. Aligns enterprise services strategies across all products, platforms, and shared solutions. Provides authoritative recommendations on information systems and business process improvements. Collaborates across the Department to ensure technology planning, development, and implementation activities advance Treasury's strategic goals. Enhances customer experience by consolidating all TCSC digital delivery and innovation functions into a unified portfolio, integrating human-centered design, Section 508 compliance, and standardized web design principles. Ensures cohesive end-to-end delivery lifecycles by embedding cybersecurity into development operations, promoting industry best practices, and applying consistent governance across technology stacks. Identifies and integrates new or adjacent digital products and services to meet evolving bureau needs. Oversees performance, service levels, and pricing negotiations across key enterprise platforms including Microsoft Azure, Dynamics 365, PowerApps (Power Pages, Power BI, Microsoft Stream), SharePoint, ServiceNow, Salesforce, Acquia, Drupal, Akamai, and Databricks. Maintains awareness of emerging technologies and their potential application to Treasury's operational goals through SaaS, PaaS, and consulting innovations. Applies rigorous analytical methods to plan, design, and implement information systems supporting business and mission requirements. Provides expert advice to the Deputy Administrator, CIO, and senior policy officials on enterprise applications, scalability, customer-centric service delivery, and shared digital foundations. Leads policy and standards development to support efficiency and compliance with federal mandates such as the 21st Century IDEA, Section 508 of the Rehabilitation Act, and Executive Order 14028. Oversees special projects, studies, and evaluations that advance digital transformation objectives and policy integration. Exercises senior-level oversight of portfolio planning, innovation, and enterprise-wide IT management. Identifies and mitigates risks associated with digital policy and service delivery. Serves as Treasury's representative on governance boards including the Treasury CIO Council, Technology Investment Review Board, ECM and EDM Customer Advisory Boards, and the OMB Digital Experience Council. Enforces governance processes and uses risk-based indicators and metrics to monitor organizational performance, productivity, and growth. Drives operational excellence and fiscal responsibility by optimizing technology investments and expanding customer utilization of enterprise products and services. Ensures high return on investment through innovation, streamlined business processes, and scalable digital solutions. Shapes the strategic and tactical direction of digital service delivery, product portfolio management, and business partnerships based on customer feedback, Treasury priorities, and OMB guidance. Promotes continuous improvement to deliver high-quality, efficient, and user-focused services that strengthen Treasury's mission and improve the overall customer experience.