The Regional Field Medical Coordinator supervises Field Medical Coordinators within their region for the ICE Health Service Corps. Responsibilities include all care for aliens in ICE custody, compliance with standards, training, and case management. The role requires leadership, clinical expertise, and travel. Must be a licensed RN or APP. This position is only open to USPHS officers who are currently IHSC employees. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.
COMPETENCIES: Leadership/Supervisory skills. Demonstrates strong interpersonal skills. Strong oral/Written communication skills. Demonstrates strong organizational and time management skills. Demonstrates strong problem solving, judgment and decision-making skills. Integrity/Honesty. Cultural competency. PHYSICAL DEMANDS: Required to walk unaided at a normal pace for up to 5 minutes and maintain balance. Required to jog/fast walk up to ¼ mile. Required to perform CPR/emergency care standing or kneeling. Must have the ability to assist sick, injured or aging detainees or staff exiting the building (may require lifting, dragging, wheeling or carrying someone who weighs significantly more than oneself). Sitting and/or standing for extended periods of time [6-8 Hours]. Performing repeated bending motion. Average manual dexterity for computer operation. Phone use for extended periods of time.
DUTIES AND RESPONSIBILITIES: Under the direct supervision of the Section Chief, the RFMC provides first-line supervision and evaluation of FMCs within his/her respective region. Serves as a rater for mid-year, annual and interim/transfer performance evaluations for FMCs in their respective regions, contributes to evaluation for RPM for respective regions through collaboration with SFPA, and advises Unit Chief and Section Chief on personnel matters for their respective region. Responsible for direct oversight of program activities and policies related to the professionals in respective regions including the conduct of all aspects of management of assigned functions related to managed care and project management; includes planning, scheduling, and assignment of work to be accomplished by FMCs in their respective region. Coordinates the announcement, hiring, review, and selection process for vacancies in respective region if needed. Reviews the needs of specific areas of responsibility collaboratively with the Field Office Director to determine the most appropriate announcement parameters in the interest in identifying maximum qualified candidates. Collaborate with the Unit Chief, respective Section Chief, and ICE/ERO to identify other locations to announce positions for hard to fill positions. Collaborates with FMCs and Regional Program Managers (RPMs) with addressing taskings, reviewing and editing responses, and following up on issues concerning FMCU, ensuring timely and appropriate responses to inquiries, site reports, iTMS taskings and corrective action plans. Serves as subject matter expert (SME) and key advisor on ICE medical standards compliance, risk management/incident reporting, QI, and, but not limited to, infectious disease public health actions. Works collaboratively with respective RPM to monitor and provide oversight of assigned non-IHSC facilities, and reviews site visit reports to ensure health care compliance using the established Quality Review Program (QRP) in accordance with the ICE National Detention Standards (NDS)/Performance-Based Detention Standards (PBNDS). In collaboration with Senior Field Training Program Officer (SFTPO), provides orientation and training for FMCs onboarding in respective region to include, but not limited to conducting site visits utilizing approved quality review program tools, pre-occupancy site reviews for compliance with the medical portion of the applicable standards. Assists the SFTPO in the development and presentation of training for FMCU staff. Responsible for collaborating with Senior Field Training Program Officer to ensure the procurement of laptop, phone, and office space if warranted is initiated and continued follow-up. Provides oversight of Medical Payment Authorization Requests (MedPARs) generated by FMCs and non-IHSC facilities for reimbursable health care services and credentialing compliance for community healthcare providers in collaboration with Health Plan and Management Unit (HPMU). Assists with ensuring MedPARs are directed to Regional Dental Consultant or Chief, Mental Health, as appropriate by the FMCs. 11. Develops, evaluates, and coordinates improvements of systems and processes affecting the integration of multiple healthcare disciplines, e.g. (process improvement, risk management, patient safety, managed care). 12. Monitors & performs preliminary review of incidents, sentinel events, and potential litigation situations, providing documentation of corrective actions accordingly. 13. Participates in reviewing, developing, and revising policy, and in planning/managing and evaluating processes that impact the operation of the Unit. Assists with the development, review, and revision of written procedures and guidance for the Field Medical Case Management Unit. 14. Responsible for ensuring consistent monitoring of Illegal Aliens (IAs) with significant illnesses/potentially life-threatening conditions, injuries, or impairments. Works closely with Regional Clinical Director (RCD) and FMC on complex medical and mental health cases to determine the best plan of action related to their treatment and most appropriate placement to ensure proper delivery of medical care. 15. Provides routine input to the Section Chief regarding FMC performance while recognizing and developing the potential of staff for the purpose of succession planning and career development progression. 16. Assists Section Chief with investigation and resolution development for personnel actions and issues. Advises FMCs on policies and procedures impacting workload measurement. 17. Briefs and advises Section Chief on agenda issues in preparation for activities and meetings and represents the region/program at these meetings, as needed. Coordinates various meetings, presentations; and identifies and/or devises respective support materials. 18. Other duties as assigned, see continued duties in "Additional Information" section.