Enforcement and Removal Assistant (OA)

Created at: October 28, 2025 00:20

Company: Immigration and Customs Enforcement

Location: Norfolk, VA, 23501

Job Description:

Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in multiple locations specified in this announcement. Note: The duty location extended at the final job offer will be based on the needs of the agency, availability of positions, and funding.
You must demonstrate you meet the Minimum Qualification Requirements and the Typing Requirement as noted below. Minimum Qualifications for GS-05 Specialized Experience: You must have at least one year of specialized experience equivalent to the GS-04 level in the Federal service that included experience such as: Performing recordkeeping and reporting. Compiling, maintaining, and updating automated records. Responding to requests for procedural information. OR Education substitution: You must have successfully completed four years of education above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education was obtained in an accredited business, secretarial or technical school, junior college, college, or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR Combination of Education and Experience: You must have an appropriate combination of successfully completed post-high school education and experience to meet the total qualification requirements for the GS-05 grade level. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application Minimum Qualifications for GS-06 Specialized Experience: You must demonstrate at least one year of specialized experience equivalent in difficulty and responsibility to the GS-05 level in the Federal service that included experience such as: Processing individuals arrested or detained by law enforcement officials (e.g., booking and property inventory procedures). Performing file searches and assembling documentation. Responding to routine requests and issues regarding legal or law enforcement policies, practices and procedures. Typing Requirement In addition to meeting the minimum qualification requirements, you must show possession of the ability to type at least 40 words per minute based on a 5-minute sample, with three or fewer errors. You may self-certify your proficiency in the Occupational Questionnaire. All qualification requirements must be met by the cutoff dates listed under additional information. Qualification claims will be subject to verification. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
As an Enforcement and Removal Assistant (OA), at the full performance level you will perform a variety of duties, such as: Researching detainee history using multiple sources to establish identity/citizenship and manage detained and non-detained dockets. Providing administrative support to managers, supervisors, or staff members by assisting in the day-to-day management of the office's activities. Summarizing and tabulating detainee information from various reports and utilizing a variety of databases and automated systems. Generating and verifying detainee reports, encounters, charging documents, studies, data quality and create and revise spreadsheets charts, graphs, and presentations. Exercising quality control over bond paperwork.


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