Positions under this announcement are being filled using a Direct Hire Authority (DHA). Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: GENERAL EXPERIENCE GS-04: Applicants must have one of the following to qualify at this grade level: At least twelve (12 months) of general experience. General experience - Must demonstrate progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience. OR EDUCATION: Two (2) years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school). OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience equivalent to one (1) year of general experience. SPECIALIZED EXPERIENCE GS-05: Applicants must meet one of the following: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. Specialized experience is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of this position. This may be paid or non-paid experience. Examples of qualifying experience include experience performing a variety of miscellaneous tasks involving researching and processing financial documents, reviewing information and determining corrective action on accounts, researching for missing/unclear accounting information and reviewing financial documents submitted for completeness. OR EDUCATION: You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited business, secretarial or technical school, junior college, college or university. OR COMBINATION OF EXPERIENCE AND EDUCATION: Have a combination of education and experience equivalent to one year of specialized experience. Post-high school education must be from an accredited business, secretarial or technical school, junior college, college or university. SPECIALIZED EXPERIENCE GS-06: Applicants must have: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal government. Specialized experience is defined as progressively responsible clerical, office, or other work that demonstrates the ability to acquire the particular competencies needed to perform the duties of this position. Examples of qualifying experience include, experience dealing with the public analyzing tax or accounting issues. Experience resolving problems, adjusting accounts, and providing information on financial issues. For more information on qualifications please refer to OPM's Qualifications Standards.
WHAT IS THE TAXPAYER SERVICES DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled in the following specialty areas: Taxpayer Services, Submission Processing in Austin, Kansas City, and Ogden locations These are TERM position which are one-year initial appointments that may be extended up to four (4) years, in one-year increments. TERM appointments can be terminated at any time. Employees may be eligible for conversion to permanent career or career-conditional appointments via internal vacancy announcements if the following are applicable: Employee completed two years of current continuous service under a term appointment or any combination of term appointments in the competitive service at the time of conversion. AND The permanent appointment may be made only to a position in the same line of work as the position for which the employee received a term appointment under competitive procedures. AND The employee's performance under the term appointment must be rated at the fully successful level or higher. This announcement can be closed at any time as bureau needs dictate. The following are the duties of this position at the full working level. Researches a variety of sources, analyzes, and initiates actions on tax issues obtaining applicable returns, schedules, and all required information for correction of accounts and records; verifies, analyzes and adjusts taxpayer accounts. Secures payment of delinquent taxes and filing of delinquent returns. Determines financial, levy source, adjustment and uncollectible information; advises taxpayers of appeal procedures. May serve as a technical advisor, OJT coach, classroom instructor, or reviewer, and provide technical assistance on systemic problems and inconsistencies in IRMs. Performs other duties as assigned. This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years. All newly appointed employees to the federal service are subject to a probationary period if hired under a competitive service appointment, or a trial period if hired under an excepted service appointment. These periods are designed to evaluate an employee's performance, conduct, and alignment with agency mission and values. These periods are no longer passive transitions to permanent status but serve as formal extensions of the hiring process, requiring affirmative Supervisory certification action.