Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights. 
Inside Sales Account Representative
What you’ll do:
Serve as the first point of contact for Small and Medium Business (SMB) clients, building relationships and ensuring a best-in-class customer experience.
Manage a portfolio of advertisers and drive revenue growth through consultative sales and campaign optimization.
Contact existing clients via calls and emails to understand their marketing goals and recommend solutions that align with their objectives.
Identify client needs, suggest appropriate ad products or services, and guide them through campaign setup and optimization.
Partner with internal teams to resolve issues, enhance advertiser satisfaction, and meet operational KPIs.
Stay informed on the latest social media trends, platform updates, and industry best practices to provide proactive recommendations.
Analyze campaign performance and provide actionable insights to maximize ROI for clients.
Maintain high-quality standards, timely follow-ups, and accurate documentation of client interactions.
Knowledge, Skills & Abilities:
Excellent verbal and written communication skills with strong interpersonal and negotiation abilities.
Proven ability to manage multiple client relationships and meet performance targets.
Strong problem-solving, analytical, and organizational skills.
Comfortable with CRM tools (e.g., Salesforce, Zendesk) and productivity platforms (G Suite, Excel/Google Sheets).
Deep understanding of social media advertising platforms and campaign performance metrics.
Empathy-driven communicator with a passion for helping customers succeed.
Ability to work independently while collaborating effectively across teams.
This is a hybrid role based in Atlanta, GA