Opportunity
As a Sales Training Specialist, you will collaborate with the Director–Sales Training and Events and key business stakeholders across sales, channel marketing, category strategy, product training and customer service teams in the United States. You are responsible for designing, delivering, and supporting sales training programs that develop and enhance the selling skills and professional capabilities of the sales organization. Your work will drive revenue growth, improve sales performance, and foster a culture of continuous learning. This role requires a solid understanding of sales techniques, strong communication skills, and the ability to motivate and support others.
The Sales Training Specialist role is crucial in driving revenue growth for our organization. By implementing and managing New Employee Orientation and other selling courses, the Sales Training Specialist will enhance the selling skills and professional capabilities of our sales team. This curriculum will be aligned with our business strategies and goals, ensuring that our sales force is equipped with the knowledge and skills necessary to excel in the marketplace.
With new content being created for vertical-specific training (Showroom/Stores, Projects & Specs, Builder, Zone and Retail), the Sales Training Specialist will be responsible for coordinating training schedules for these vertical-specific trainings.
The Sales Training Specialist position is essential for developing a highly skilled and motivated sales team that can effectively drive revenue growth and contribute to the overall success of Kohler.
Specific Responsibilities
Apply instructional design principles to create and improve sales training programs.Design, deliver, and evaluate engaging curriculum for new and experienced sales associates.Develop modules covering consultative selling, customer experience, negotiation, and account management.Select and implement effective adult learning methods, including classroom, virtual, on-demand, and experiential learning.Work with leadership to identify training needs aligned with business priorities.Facilitate workshops (live & remote), adapting content and delivery as needed.Track and report on program effectiveness using performance metrics and feedback.Provide post-training analysis on sales impact.