Opportunity
The Sommelier supports the wine program and service standards across the Wisconsin Room and the Immigrant Restaurant. This casual role primarily focuses on providing professional wine service and sales assistance to guests, as well as assisting the Senior Sommelier with operational tasks.
The Sommelier is expected to:
Uphold the high service standards set by the Immigrant Restaurant, Riverbend, and the Court of Master Sommeliers. Act as a wine educator and role model for staff. Provide excellent wine service and basic sales support to guests. Assist the Senior Sommelier in daily operations and maintenance.
SPECIFIC REPSPONSIBILITIES
A. Wine Service and Guest Interaction
The Sommelier works the Restaurant floors at both venues to facilitate professional wine service:
Providing professional wine sales assistance. Providing professional wine service, including re-pours. Ensuring proper glassware is used and providing labels upon request. Communicating daily with the Restaurant Manager and/or Dining Supervisor to review reservations taken and learn about any upcoming reservation regarding wine. Processing sales through POS and properly processing payments.
B. Operational Support and Maintenance
The Sommelier assists in the day-to-day operations and upkeep of the wine program:
Assisting in maintaining accurate inventory. Assisting the Senior Sommelier in putting away purchased wine deliveries. Assisting the Senior Sommelier with printing, writing, and making changes to wine lists as needed. Helping maintain wine cellars for cleanliness, temperature, lighting, etc.. Assisting in ensuring all necessary equipment is in stock and in proper order.
C. Education and Training
The Sommelier supports the educational mission of the wine program:
Attending and occasionally holding daily briefings with the Restaurant FOH staff before the start of operation. Participating in the Wine Academy classes and demonstrations for Food & Beverage staff to ensure high-quality service. Assisting staff in one or all the following duties during idle times: back waiter, hosting, reservationist, bus, bar service, and polishing.
This role is compensated hourly plus commission. This is a Full-time position with weekend availability required.