Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Immigration Services Officer (Associate Regional Director), you will perform varied and complex duties that encompass the full range of USCIS programs. Assignments involve a high degree of independence with respect to the organization of the work, all aspects of the implementation strategy, and the form and substance of the final product.
The qualifications for this position must be met by 11:59 PM (Eastern Time) on 12/01/2025. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 12/01/2025. Application Limit: This vacancy is limited to the first 25 applications received. All applications received prior to midnight 11:59 PM (ET) of the day the application limit is reached will be accepted and considered. If the application limit is not reached by the closing date of the announcement, all applications received during the open period will be considered. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable. If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application. The date your application is last submitted will be used to determine whether you meet the cut-off criteria. GS-15: You qualify at the GS-15 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-14 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Planning and directing major agency-level immigration projects. Managing major components of immigration operational programs and their support functions. Serving as an expert or consultant to senior management officials on the resolution of extremely sensitive and complicated immigration uses to include all areas of Immigration and Nationality Law and Procedures. Directing the development of nationwide policy and program initiatives. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 12/01/2025. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. To help ensure your resume remains clear and easy to read, we recommend using margins of at least 0.8 inches and a font size of at least 11 point.Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service.
Organizational Location: This position is located in the Department of Homeland Security, U.S. Citizenship and Immigration Services, within Field Operations Directorate and are assigned based on the need of the agency.
Direct immigration programs and related functions in accordance with program objectives and policies established by USCIS Headquarters and higher-level supervisors.
Assume responsibility in dealing with officials of other units or organizations, or in advising management officials of higher rank.
Exercise authority to set regional adjudications program, performance management, records and quality assurance procedures, staffing and budget for program operations.
Carry out Equal Employment Opportunity (EEO) policies and program activities, communicating support of these policies to subordinates, and encouraging active participation in EEO program activities and training
Plan work to be completed by subordinates, set and adjust short-term priorities, and set target dates for work completion. Coordinate, direct, and oversee subordinates and exercise responsibility in advising management officials
Evaluate and develop performance standards and assess work performance of subordinate supervisors.
Oversee the administration of immigration benefits and services, including the processing of all applications, and the effective operation of immigration benefits and administrative functions within the region’s jurisdiction.